John Dale Bernardo
TAGUIG CITY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Tech Support
Telus
2023.03 - Current
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Visual Merchandiser
Acabar
2017.05 - 2020.05
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Streamlined merchandise replenishment process, minimizing downtime between restocking periods on the sales floor.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Evaluated the effectiveness of in-store signage and wayfinding, recommending improvements to increase overall customer satisfaction during their shopping journey.
CSR, Sales
IBEX
2015.04 - 2016.04
- Established rapport quickly using active listening skills that led prospects down funnel towards eventual conversion into loyal clientele base.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
No Degree - Computer Programming
DATAPRO Computer School
Caloocan City 2001.04 -
Skills
Advanced Coding
Digital design
Video Editing
Search Engine Optimization
Timeline
Tech Support
Telus
2023.03 - Current
Visual Merchandiser
Acabar
2017.05 - 2020.05
CSR, Sales
IBEX
2015.04 - 2016.04
No Degree - Computer Programming
DATAPRO Computer School
2001.04 -