Summary
Overview
Work History
Education
Skills
Timeline
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John Dale Bernardo

John Dale Bernardo

TAGUIG CITY

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Tech Support

Telus
03.2023 - Current
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.

Visual Merchandiser

Acabar
05.2017 - 05.2020
  • Enhanced store sales by creating visually appealing and strategically placed product displays.
  • Streamlined merchandise replenishment process, minimizing downtime between restocking periods on the sales floor.
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
  • Evaluated the effectiveness of in-store signage and wayfinding, recommending improvements to increase overall customer satisfaction during their shopping journey.

CSR, Sales

IBEX
04.2015 - 04.2016
  • Established rapport quickly using active listening skills that led prospects down funnel towards eventual conversion into loyal clientele base.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

Education

No Degree - Computer Programming

DATAPRO Computer School
Caloocan City
04.2001 -

Skills

Advanced Coding

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Timeline

Tech Support

Telus
03.2023 - Current

Visual Merchandiser

Acabar
05.2017 - 05.2020

CSR, Sales

IBEX
04.2015 - 04.2016

No Degree - Computer Programming

DATAPRO Computer School
04.2001 -

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John Dale Bernardo