John Carlo Martinez
FM / OHP / BACKROOM
Baguio City
Summary
To acquire a competitive and challenging environment where I can
showcase my skills such as extreme efficiency and absolute quickness in services, being mentally strong enough to cope up with consistent high work flow at the organization. I want to use my expertise to build a
fulfilling career for myself and for my colleagues while also assisting the business in its development.
Overview
6
6
years of professional experience
Work History
FM / OHP / BACKROOM
FASTRUST
Baguio City, Province Of Benguet, Philippines
08.2023 - Current
Handling PM reports regarding hub daily performance and auditing proof of on-hold(POOH) of riders.
Sorting parcels by their specific / designated areas.
Responsible in handling first mile parcels and reports.
Website Designer
Nanqi English
Baguio City, Province Of Benguet, Philippines
06.2023 - 08.2023
Using different website editing tools such as Figma & Photoshop
Communicating with foreign individuals mostly Chinese
Responsible for website rating for students living overseas
Marketing Associate
Zenmax
Baguio City, Province Of Benguet, Philippines
09.2022 - 11.2022
esponsible for promoting products to accumulate sales
In constant communication with clients through chats & emails
Collections Agent
Innovasia Manpower Services
Mariveles, Province Of Bataan, Philippines
02.2020 - 09.2020
Communicating with clients nationwide regarding past due loans.
Introducing ways to pay said loans through calls, chats and emails
ESL Tutor
Clairvoyance Training And Solutions
Baguio City, Province Of Benguet, Philippines
02.2018 - 10.2018
Teaching English as Second Language
Communicating with clients through calls using different tools like
skype, zoom, and classroom
Education
Bachelor of Science - Information Technology
University of The Cordilleras
Baguio City, Province Of Benguet, Philippines 04.2001 -
Senior High School - Information, Communication And Technology
University of The Cordilleras
Baguio City, Province Of Benguet, Philippines 04.2001 -
High School Diploma -
Androgynous Heritage School
Baguio City, Province Of Benguet, Philippines 04.2001 -
Skills
Quality Control
Packaging and Labeling
Pallet Jack Operation
Warehouse Organization
Receiving experience
Return processing expertise
Customer Service
Product Sorting
Quality Control
Additional Information
Character Reference
Mr. Victor Ryan B. Castillo
Hub Coordinator – Senior Analyst – Shopee Express Phil.- 2022 - Present
+639201036055
Mr. Anthony Alvear
Hub Lead – Associate – Shopee Express Phil.- Present
+63 915 919 3400
Timeline
FM / OHP / BACKROOM
FASTRUST
08.2023 - Current
Website Designer
Nanqi English
06.2023 - 08.2023
Marketing Associate
Zenmax
09.2022 - 11.2022
Collections Agent
Innovasia Manpower Services
02.2020 - 09.2020
ESL Tutor
Clairvoyance Training And Solutions
02.2018 - 10.2018
Bachelor of Science - Information Technology
University of The Cordilleras
04.2001 -
Senior High School - Information, Communication And Technology
University of The Cordilleras
04.2001 -
High School Diploma -
Androgynous Heritage School
04.2001 -