John Deniel Capuno
Application Engineer
Binan
Summary
Solutions-focused engineer with experience in post-sales engineering, technical support, and team leadership. Helped establish and lead onboarding and integration efforts, designing solutions across cloud and on-prem environments. Combines hands-on technical expertise with a consultative approach to deliver successful customer outcomes and improve operational efficiency.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Application Engineer
N-able
10.2023 - Current
- Led onboarding and integration of customer environments into AdluminTechnical Lead
- Performed advanced troubleshooting on log ingestion, API integrations, and detection issues, identifying root causes and implementing long-term fixesCybersecurity
- Translated customer requirements into scalable technical solutions aligned with best practices
- Led a team of engineers, providing technical guidance, mentoring, and support for customer implementations
- Collaborated with cross-functional teams (Engineering, Product) to address gaps in integrations and log ingestion
- Acted as a liaison between customers and internal teams to ensure alignment on technical requirements and solutions
IT Support Engineer II
Techno Global Team
04.2023 - 09.2023
- Office 365 Management
- DATTO Backup Management
- Printer Management
- Active Directory Management
- Server and Desktop Management
- Contact: Kathy Jude - kathy@technoglobalteam.com
Storage and Backup Administrator II
DXC Technology
08.2021 - 04.2023
- Veritas Netbackup Admin
- HPE SAN Management
- HITACHI SAN Management
- PMAX SAN Management
- DELL Isilon Management
- CISCO SAN switches Management
- Contact: Ricardo Jr De Guzman - +639176291344
Technical Support Engineer
Wordtext Systems Inc.
06.2019 - 07.2021
- Project Management
- Veeam Availability Suite Implementations
- Veeam Backup Essentials Implementations
- Backup Infrastructure Designing
- Technical Presentations (pre and post)
- IT Software and Hardware Distributor in the Philippines
- Contact: Ramona Cornejo - 09267157272
Education
Bachelor of Science - Information Technology
Technological University of The Philippines
Manila, Metro Manila, Philippines 05.2001 -
Accomplishments
- VMSP 2020 (01/2020 - Present)
- VMTSP 2020 (01/2020 - Present)
- AZ-900: Microsoft Azure Fundamentals (09/2022 - Present)
Timeline
Application Engineer
N-able
10.2023 - Current
IT Support Engineer II
Techno Global Team
04.2023 - 09.2023
Storage and Backup Administrator II
DXC Technology
08.2021 - 04.2023
Technical Support Engineer
Wordtext Systems Inc.
06.2019 - 07.2021
Bachelor of Science - Information Technology
Technological University of The Philippines
05.2001 -