John Benedict Pazon
Barista
Lucena City
Summary
Dynamic and results-driven professional with a proven track record at The Real American Doughnut, excelling in customer satisfaction and salesmanship. Skilled in money handling and active listening, I consistently enhanced guest experiences and contributed to a positive team environment, ensuring operational efficiency and loyalty through exceptional service.
Overview
1
1
Language
2
2
years of professional experience
Work History
FOH Team Member
The Real American Doughnut
02.2026 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated cash register efficiently, ensuring accurate transactions and timely processing.
- Maintained cleanliness and organization of front-of-house area to enhance customer experience.
- Assisted in stocking and replenishing supplies to support daily operations.
- Executed food safety protocols diligently to maintain high standards of hygiene and quality.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
Sales Associate
Internation Toy World Inc.
01.2025 - 01.2026
- Assisted customers in locating products and provided knowledgeable recommendations.
- Executed daily inventory management, ensuring accurate stock levels and organization.
- Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
- Maintained merchandising standards, creating visually appealing product displays to drive sales.
- Adapted quickly to changing priorities and handled multiple tasks in fast-paced environment.
- Resolved customer inquiries and concerns effectively, promoting loyalty and repeat business.
Education
DIPLOMA IN HOTEL AND RESTAURANT SERVICES - Hotel, Resort And Restaurant Management
DALUBHASAAN NG LUNGSOD NG LUCENA
Lucena City, Quezon Province, Philippines06.2025
Skills
Order taking
Cleanliness
Salesmanship
Phone etiquette
Greeting guests
Money handling
Guest relations
Active listening
Multitasking Abilities
Excellent communication
Cooking
Decision-making
Relationship building
Upselling
Wine service
Customer satisfaction
Timeline
FOH Team Member
The Real American Doughnut
02.2026 - Current
Sales Associate
Internation Toy World Inc.
01.2025 - 01.2026
DIPLOMA IN HOTEL AND RESTAURANT SERVICES - Hotel, Resort And Restaurant Management
DALUBHASAAN NG LUNGSOD NG LUCENA
Languages
English
Intermediate (B1)