John Andrew Nicasio

Work History

Globe Telecom Inc.

South Luzon, Philippines

07.2017 - 10.2022

Ensured monthly and yearly target of South Luzon territory- Laguna, Quezon, Mindoro and Puerto Princesa for all KPI products Broadband, Postpaid, Prepaid and Digital lifestyle thereby growing the business by at least 30% year on year.
Implemented a new sales strategy and projects based on profiling, customer feedback and product tweaking that resulted in a 20% or more increase in revenue sales and volume subscriptions in the last 3 years.
Spearheaded data-driven operational improvements and precise marketing forecasts for the stores through rigorous statistical analyses, leading to enhanced efficiency and constant revenue growth.
Managed store organization, maintenance and purchasing functions to improve overall performance of the area thru reduced capital cost and expenses.

Globe Telecom Inc.

Manila

04.2005 - 07.2017

Consistently delivered monthly and yearly targets for broadband, postpaid & prepaid and lifestyle products through constant root cause analysis of performance often leading to overachieving performance and 20% business growth every month.
Regularly analyze sales performance metrics to measure team effectiveness and implemented effective sales training programs and coaching initiatives to enhance the team's sales skills, product knowledge, and customer relationship management that resulted to hitting if not exceeding individual target by 10%.
Fostered key client relationships, ensuring high levels of customer satisfaction and loyalty and utilize data-driven insights and CRM systems to optimize sales processes and identify areas for improvement. Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Strengthened operational efficiency to remain cost-effective while maintaining quality service.

RP-French Protocol - Project Office of the Press Sec.

Quezon City

08.2002 - 04.2005

Main responsibility of monitoring and evaluating the development of the information technology activities and accomplishments in relation to an approved timetable.
Aligned IT solutions and deliverables with company strategic vision to establish an internet based platform for the office of the Press secretary.
Implemented and approved necessary policies and regulations that concern the network infrastructure maximizing the services of the project.

The Heritage Hotel Manila

Pasay City , Philippines

07.1995 - 08.2002

Developed new client relationships through networking and building relationships with existing clients.
Upgraded room sales to increase sales room revenues
Reviewed financial statements and reports to ensure accuracy and compliance with industry standards of the hotel.
Maintained high level of service and hospitality contributing to corporate service recognition for property.
Handled tasks and responsibilities for front office employees during periods of understaffing.