

Experienced with managing aftersales operations to ensure seamless service. Utilizes effective strategies for process optimization and customer satisfaction. Track record of fostering strong customer relationships and leading high-performing teams.
Staff training and development
Service process optimization
Teamwork
Computer skills
Operations management
Warranty administration
Customer retention strategies
Customer service
Problem-solving
Multitasking Abilities
Customer relations
Adaptability and flexibility
GMTC - Parts Certification
GMTC - Technical Training Level 2
GMTC - Technical Training Level 1
GMTC - Service Advisor Certificate
GMTC - Parts Personnel Certificate
GMTC - Parts Certification