JOHN MICHAEL ROCHA RECAÑA
Taguig City
Summary
System Administrator at Optima Digital Inc. with a strong record of optimizing systems and providing technical support. Skilled in hardware and software installation, maintenance, and troubleshooting, with a focus on problem-solving. Proven ability to improve system performance and user satisfaction using Microsoft Office and networking concepts.
Overview
5
5
years of professional experience
Work History
System Administrator
Optima Digital Inc.
Makati City
04.2019 - 07.2024
- Configured and maintained system hardware, software and network components.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Troubleshot application errors and provided technical support to end-users.
Desktop Support Engineer
H2 Software Consulting Inc.
Ortigas Centre
- Installed, configured and maintained computer hardware, software and peripherals.
- Provided technical assistance to users in person, via phone or email.
- Diagnosed and resolved hardware and software issues efficiently.
- Assisted in the setup of new workstations with appropriate operating systems, software applications and peripheral devices.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
Education
Bachelor of Science - Computer Engineering
STI College Global City
Taguig City01.2016
Skills
- Microsoft Office (Word, Excel, PowerPoint, Visio)
- Basic programming (Java, Visual Basic, SQL)
- System Setup and Configuration
- Maintenance and troubleshooting
- Fundamental Networking Concepts
- Data Network Cabling
- Technical Troubleshooting
- Helpdesk operations
- Hardware and software installation
Seminarsandtraining
- Basic Android Programming, Seminar-Workshop, STI College Global City, 2015
- PHP & MYSQL: Creating Database-Driven Websites, Seminar-Workshop, STI College Global City, 2015
- Linux System Administration, Seminar-Workshop, STI College Global City, 2015
- Web Development Using HTML5 & CSS3, Seminar-Workshop, STI College Global City, 2015
- Matrix: 'Future Ready: Optimized Opportunity in the Virtual World', Seminar-Workshop, STI College Global City, 2015
Personal Characteristics
- Adopt easily to any type of work environment
- Punctual
- Can work individually or in groups
- Persistent problem solver
- Have respect to colleagues
- Good communication skills
Personal Information
- Age: 23
- Date of Birth: 05/19/95
- Gender: Male
- Marital Status: Single
Timeline
System Administrator
Optima Digital Inc.
04.2019 - 07.2024
Desktop Support Engineer
H2 Software Consulting Inc.
Bachelor of Science - Computer Engineering
STI College Global City
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