JOHN MICHAEL REPOMANTA
City of San Jose Del Monte
Summary
.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Steward
P&O Ferries
05.2024 - 10.2024
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Waiter
CroisiEurope
03.2023 - 10.2023
- Welcoming and seating guests, taking guest orders, communicating them effectively to the personnel and in addition, memorizing the menu and offering recommendations to upsell what is in the menu.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Communicated with kitchen staff to enable accurate food preparation.
Waiter
CroisiEurope
05.2022 - 12.2022
- Welcoming and seating guests, taking guest orders, communicating them effectively to the personnel and in addition, memorizing the menu and offering recommendations to upsell what is in the menu.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Communicated with kitchen staff to enable accurate food preparation.
Waiter
CroisiEurope
11.2021 - 03.2022
Welcoming and seating guests, taking guest orders, communicating them effectively to the personnel and in addition, memorizing the menu and offering recommendations to upsell what is in the menu.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Communicated with kitchen staff to enable accurate food preparation.
Visa Specialist
Constellation Travel Incorporated
02.2016 - 10.2021
- Company Overview: Allied Services of PTC
- Assist with client inquiries on visa guidelines and logistics, Filing and releasing of visas from different embassies, extensive consolidation of documents for processing and submission, assist crew members and other clients with completion of documents and provides an excellent customer service
- Allied Services of PTC
Room Service Attendant
Hotel 99
01.2014 - 01.2015
- Maintaining the cleanliness and organization of guest rooms and public areas
- They ensure that all rooms are stocked with necessary amenities and supplies
Education
Associate Degree - Hotel And Restaurant Services
Bulacan Polytechnic College
San Jose Del Monte, Province Of Bulacan, Philippines04-2014
High School -
Manuel Luis Quezon High School
Caloocan City, Metro Manila, Philippines04-2010
Skills
- Service oriented
- People person
- Attentive to client needs
- Multitasking abilities
- Excellent under pressure
- Attention to details
- Proactive
- Willing to learn new things
- Customer assistance
Travel Documents
- Passport
- US Visa (C1/D)
- Seaman's Book
- Seaman I.D (S.I.D)
- Basic Training
- Security Awareness
- Crowd Management
- Crisis Management
- Safety Passenger
- Fully Vaccinated with Astra Zeneca
Personal Information
- Height: 171cm
- Weight: 60kgs
- Date of Birth: 11/15/92
- Gender: Male
- Nationality: Filipino
- Religion: Roman Catholic
Training
- Basic Training, South Institute of Maritime Studies - Manila, INC.,
- Food Hygiene and Sanitation, South Institute of Maritime Studies - Manila, INC.,
- Passenger Ship Crisis Management and Human Behavior Training, South Institute of Maritime Studies - Manila, INC.,
- Passenger Ship Crowd Management Training, South Institute of Maritime Studies - Manila, INC.,
- Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces, South Institute of Maritime Studies - Manila, Inc.,
- Ship Security Awareness Training and Seafarers with Designated Security Duties, Altitude Maritime Training Center Inc.,
- SCRB - Seatech Maritime Training and Assessment Center Inc., 01/01/19
- Messman Course HACCP, Black Whale Maritime Training and Services Co.,
- Ship's Catering Services (NCI), TESDA
- Industry Immersion / Workshop on Housekeeping & Front Office Services, Sitio Lucia Training Center and Hotel-Resort, 08/27/13
- Industry Immersion / Workshop on Commercial Cooking and Food & Beverage, Sitio Lucia Training Center and Hotel-Resort, 09/18/12
Timeline
Steward
P&O Ferries
05.2024 - 10.2024
Waiter
CroisiEurope
03.2023 - 10.2023
Waiter
CroisiEurope
05.2022 - 12.2022
Waiter
CroisiEurope
11.2021 - 03.2022
Visa Specialist
Constellation Travel Incorporated
02.2016 - 10.2021
Room Service Attendant
Hotel 99
01.2014 - 01.2015
Associate Degree - Hotel And Restaurant Services
Bulacan Polytechnic College
High School -
Manuel Luis Quezon High School
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