Summary
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
Generic
John Lorence N. Pal

John Lorence N. Pal

Caloocan City

Summary

To obtain a challenging and rewarding entry-level position in a dynamic organization where I can apply my academic knowledge, gain practical experience, and develop my skills.

Work History

Customer Service Representative

Inspiro Relia Inc.
06.2024 - 08.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Science - Criminology

Dr. Carlos S. Lanting College
16 Tandang Sora Ave, Novaliches, Quezon City, 1116

Electron College of Technical Education
Electron Tech. Bldg, 664 Quirino Hwy, Novaliches,
01.2022

Primary -

Rene Cayetano Elementary School
Caloocan, Metro Manila
01.2016

Skills

  • Communication Skills
  • Basic Computer Skills
  • Positive Attitude
  • Time Management
  • Adaptability
  • Problem resolution
  • Customer service
  • Call center experience
  • Conflict resolution
  • Complaint handling

Disclaimer

I hereby declare that, to the best of my knowledge, all statements and facts contained herein are true and accurate and that no intentional efforts have been taken to skip or withhold any information.

Personal Information

  • Age: 20
  • Height: 5'5
  • Weight: 72 kg
  • Date of Birth: 07/22/04
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Christian

Timeline

Customer Service Representative

Inspiro Relia Inc.
06.2024 - 08.2024

Bachelor of Science - Criminology

Dr. Carlos S. Lanting College

Electron College of Technical Education

Primary -

Rene Cayetano Elementary School

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John Lorence N. Pal