JOHN JAYSON C. LICAYAN
Davao City,NSA
Summary
Proven ability to drive revenue growth, streamline processes, and lead high-performing teams. Seeking to leverage leadership skills and industry experience to optimize business performance and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Area Sales Manager (Restaurants)
AA GROUP OF COMPANIES
01.2024 - Current
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Drove cost efficiencies across various areas including staff training, inventory control and customer acquisition by continuously optimizing processes and systems.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Branch Manager (Restaurant)
AA GROUP OF COMPANIES
06.2023 - 01.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Commissary Head (Food)
AA GROUP OF COMPANIES
03.2023 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Supply Chain Manager (Distribution)
AA GROUP OF COMPANIES
01.2023 - 03.2023
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Oversaw demand planning, purchasing, and logistics.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Supervised [Number] staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Improved, standardized and documented planning and scheduling processes.
Sales & Marketing Professional / Digital Marketing Officer / Main Storage Manager (Function/Kitchen) / Event Coordinator
Engr. Chona Ali
10.2021 - 12.2022
- Conducted market research and analysis to identify consumer trends and preferences.
- Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms.
- Modernized web pages and updated social media presence as part of comprehensive strategies to enhance customer engagement.
- Facilitated collaboration between sales and marketing teams for better alignment on goals and strategies, leading to increased revenue growth.
Marketing Supervisor/Digital Marketing Officer/Graphics Designer
Mr. Nathan Macahig
06.2020 - 08.2021
- Designed and implemented marketing and branding collateral.
- Organized promotional events such as product demonstrations or sponsorships, increasing brand recognition within target markets.
- Maximized marketing ROI by continuously optimizing strategies based on data-driven insights, ensuring the best use of company resources.
AI Encoder
Mr. Mozart Benitez
06.2017 - 05.2018
- Improved data accuracy by meticulously inputting information into the system.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Developed strong attention to detail for error-free data entry and analysis.
Draftsman or Autocad Operator
Engr. Dodong Cabrera
08.2016 - 12.2016
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Reduced errors in drawings by conducting thorough reviews of specifications provided by clients or stakeholders.
- Created CAD models and drawings for [Type] designs.
Education
Architectural Drafting Technology -
AMA Computer Learning Center
01.2016
Bachelor Science - Architecture
University of Mindanao
01.2014
St. Mary’s College of Baganga
Baganga, Davao Oriental01.2008
Marie Ernestine School
01.2004
Skills
- Leadership & Team Management
- Customer Relationship Management
- Customer Service Excellence
- Negotiation & Communication
- Microsoft Office & Google Apps
- Data Analysis & Reporting
- Problem-Solving & Decision-Making
- Relationship building
- Branch operations management
Languages
English
Tagalog
Visaya
Personal Information
- Age: 33
- Place of Birth: Cebu City
- Height: 5'7"
- Weight: 70 kg
- Citizenship: Filipino
- Date of Birth: 09/19/91
- Marital Status: Single
Timeline
Area Sales Manager (Restaurants)
AA GROUP OF COMPANIES
01.2024 - Current
Branch Manager (Restaurant)
AA GROUP OF COMPANIES
06.2023 - 01.2024
Commissary Head (Food)
AA GROUP OF COMPANIES
03.2023 - 05.2023
Supply Chain Manager (Distribution)
AA GROUP OF COMPANIES
01.2023 - 03.2023
Sales & Marketing Professional / Digital Marketing Officer / Main Storage Manager (Function/Kitchen) / Event Coordinator
Engr. Chona Ali
10.2021 - 12.2022
Marketing Supervisor/Digital Marketing Officer/Graphics Designer
Mr. Nathan Macahig
06.2020 - 08.2021
AI Encoder
Mr. Mozart Benitez
06.2017 - 05.2018
Draftsman or Autocad Operator
Engr. Dodong Cabrera
08.2016 - 12.2016
Bachelor Science - Architecture
University of Mindanao
St. Mary’s College of Baganga
Architectural Drafting Technology -
AMA Computer Learning Center
Marie Ernestine School
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