Summary
Overview
Work History
Education
Skills
Timeline
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John Cristopher Galicia

Software Quality Assurance Engineer
Guimba

Summary

Software Quality Assurance Engineer certified in ISEB, ISTQB Certified Tester, Accenture Certified Application Tester, Accenture Certified Test Designer. Creates and executes manual software test plans and scripts, uses bug tracking system to document software defects and delivers thorough QA testing reports. Detailed professional dedicated to identifying and resolving common software problems. I worked as a Test Engineering Senior Analyst in Accenture for more than 6 years. My prior projects include being a functional tester from various Accenture Internal projects on the past 4 years and in a retail client as part of the Incident management team. This includes being a functional tester on 4 of the tools being used in Accenture. In addition, I worked as a New Product Introduction Engineer for more than a year prior working in Accenture.

Overview

16
16
years of professional experience

Work History

Senior Software Quality Assurance Engineer

SWITCH AUTOMATION PHILIPPINES INC
06.2020 - Current
  • Created and executed manual/automated software test plans, test cases and test scripts to uncover, identify and document software problems and causes.
  • Interacted with software application developers and customer service teams to clarify design specifications, test requirements, and address defect resolutions.
  • Identified development issues by BlackBox, Functional and Non Functional testing techniques .
  • Troubleshot with end-users and development teams to reproduce, investigate and debug software.
  • Used Microsoft Azure, Selenium and Cucumber to create and execute automated test scripts.
  • Used Microsoft Azure to report, track and monitor defects.
  • Documented testing procedures for developers and future testing use.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Completed in-depth usability testing on the different web browsers.
  • Advised developers on problems with databases, performance and other issues.
  • Kept scripts and test cases updated with current requirements.
  • Built automated test scripts to handle repetitive software testing work.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Test Engineering Senior Analyst

ACCENTURE INC.
06.2011 - 11.2017
  • Designed test, developed procedures for testing products and devised processes for assuring quality production.
  • Developed and maintained defect databases for known issues.
  • Kept scripts and test cases updated with current requirements.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Documented testing procedures for developers and future testing use.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Advised developers on problems with databases, performance and other issues.
  • Incorporated delivery requirements into planning of testing schedules.
  • Designed and reviewed test cases using a standard test methodology.
  • Conducts test planning using test design techniques.
  • Performed test execution & defect reporting for different test phases (Product, /Integration/Assembly/Component test).
  • Captured defects and contributed to defect management.
  • Used Accenture test assets that help in increasing test quality and productivity
  • Involved in Functional testing across different technologies supporting application-under-test
  • Participated in test metrics analysis.
  • SME for an iOS mobile application in one project.
  • Helped/mentored junior associates in the team.
  • Assigned as the Project’s Business and Continuity Management Coordinator.

Technical Assistant

Office Of The Sangguniang Bayan - Guimba, Nueva Ecija, Philippines
02.2010 - 08.2010
  • Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
  • Prepared presentations and other materials for meetings.
  • Provided technical guidance and support to council members.
  • Performed minor maintenance and repair on malfunctioning computer equipment.
  • Repaired hardware infrastructure using hand tools and components.
  • Provides technical support to the Sangguniang Bayan Secretary for the documents needed in the Regular Session of the Sanggunian.

New Product Introduction Engineer

Wistron Infocomm Corporation
06.2008 - 01.2010
  • Responsible in preparing and modifying/evaluating test programs to every new motherboard model. Notebook, Desktop, Server and PDA’s.
  • Study/modify and analyze testing flow SOP and implement it to the production area.
  • Implement the modified test program in the Novell environment for the production testing operation.
  • Responsible for demonstrating every new model test program before the motherboard is sent to the production area for full testing and repair.
  • Co-work with Taiwan NPI Team with regards to test program issues and customer complain quality issues.
  • Technical support to the whole production area with regards to PC software and hardware installation problem.
  • Responsible for maintaining/updating motherboard BIOS and firmware.
  • Handles 8 production lines for every motherboard testing process.
  • Network and System Administrator.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Trained and mentored junior engineers, providing guidance and direction.
  • Collaborated with other departments to facilitate successful project completion.

Education

High School Diploma -

Our Lady of The Sacred Heart Academy
Guimba, Nueva Ecija, Philippines
04.2001 -

Master of Science - Information Technology

Nueva Ecija University of Science And Technology
Gen. Tinio St. 3100 Cabanatuan City Central Luzon
04.2001 -

Bachelor of Science - Computer Engineering

AMA Computer University – Cabanatuan Campus
# 777 Bitas Mahalika Hi-way, Cabanatuan City, Nuev
04.2001 -

Skills

Java Programming

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Timeline

Senior Software Quality Assurance Engineer

SWITCH AUTOMATION PHILIPPINES INC
06.2020 - Current

Test Engineering Senior Analyst

ACCENTURE INC.
06.2011 - 11.2017

Technical Assistant

Office Of The Sangguniang Bayan - Guimba, Nueva Ecija, Philippines
02.2010 - 08.2010

New Product Introduction Engineer

Wistron Infocomm Corporation
06.2008 - 01.2010

High School Diploma -

Our Lady of The Sacred Heart Academy
04.2001 -

Master of Science - Information Technology

Nueva Ecija University of Science And Technology
04.2001 -

Bachelor of Science - Computer Engineering

AMA Computer University – Cabanatuan Campus
04.2001 -

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John Cristopher GaliciaSoftware Quality Assurance Engineer