John Cesar Villar
Valenzuela City
Summary
Dynamic and result-oriented professional with years of experience in Leadership, Administrative Assistance and Financials. A Virtual Assistant with 4 years of experience, specializing in administrative support, calendar management, travel planning, and client relations. A stronger history of planning events and identifying improvement opportunities for administrative functions. Adept at supporting onboarding procedures and HR functions for new hires.
Overview
5
5
years of professional experience
Work History
Project Manager (Build Team)
Automated Systems Design, Inc.
Georgia, USA
01.2023 - Current
- Build, manage, and maintain client relationships and expectations
- Ensure the entire scope of the project is delivered on time and within budget while providing superior installation services for the client goals.
- Manage timelines of projects with multiple deliverables and keep all stakeholders updated on progress along the way
- Meet internal gross profit objectives
- Maintain CRM/systems and keep dashboards up-to-date to ensure project details and financials are met, including projections, invoicing, and costs
- Identify and achieve milestones through project lifecycles
Administrative/Executive Assistant (Virtual)
Automated Systems Design, Inc.
Georgia, USA
01.2021 - 01.2023
- Deliver administrative and secretarial support for legal and marketing departments: field phone inquiries, and schedule appointments
- Create agendas and manage calendars for Project Managers to work with the Remote Engineer, Third Party Vendors, and the clients. (Google Calendar)
- Conduct expense reporting for office supplies and interface with vendors to coordinate purchases and schedule delivery. This includes create POs, Submitting invoices for Labor and Materials
- Creating POs for billing/invoicing the clients and entering Invoices to a platform for client's payments and sending invoices (PDF's) directly to the clients
- Cleaning up company's rejections (For Project Managers) in billing, closing tickets, incomplete tickets for the jobs
- Helping Accounts Payable Team and Accounting Team. Crediting and Re-invoicing the clients. Answering Vendor’s inquiries about their payments’ status, Missing invoices/Pos, and follow-ups on client’s payments
- Create Tickets for the Project Managers, acknowledging client’s requests via Email or from platforms, closing ticket and cancelling tickets.
- Creating and sending reports for their financial reports, missing appointments, appointment reminders, and training New Employees for our Platform Usage
- Updating Vendors and client’s documents and information into our system.
Education
Bachelor of Science - Tourism Management
La Consolacion College Bacolod
05.2021
Bachelor of Science - Computer Engineering
Colegio-San Agustin Bacolod
07.2013
Skills
- Customer Service
- Communication Skills
- Problem Solving
- Administrative Support
- Calendar Management
Tools
- Spectrum Tool, ServiceNow
- Gmail, Slack
- ServiceChannel Tool
- Google WorkSpace, Google Meet
- Google Docs, Sheets, Slides, Gmail, Calendar, Drive, Meet
- FEXA, Canva
- Monday.com, Email Tracking
- Calendly
- Microsoft Excel, Microsoft Powerpoint
Timeline
Project Manager (Build Team)
Automated Systems Design, Inc.
01.2023 - Current
Administrative/Executive Assistant (Virtual)
Automated Systems Design, Inc.
01.2021 - 01.2023
Bachelor of Science - Computer Engineering
Colegio-San Agustin Bacolod
Bachelor of Science - Tourism Management
La Consolacion College Bacolod