Johertz Diones
Makati City
Summary
The goal is to guarantee that the organization's technology infrastructure operates efficiently and underpins the broader business objectives. This involves overseeing IT projects, managing technology budgets, and collaborating with various departments to align technology initiatives with the company's goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ICT Consultant
Hotel IT Association Of The Philippines
03.2023 - Current
- Consultation with members and officers is key to grasping their business needs and goals.
- Evaluation of clients' existing ICT systems and infrastructure is essential.
- Spotting opportunities for enhancement and optimization is crucial.
- Creation of tailored ICT solutions for the organization's usage is a priority.
- Suggestions on hardware, software, and networking solutions are provided.
- Support in the implementation and integration of ICT systems is offered.
- Project management to ensure timely and budget-compliant delivery is conducted.
Training and support for clients on new ICT systems are available. - Keeping abreast of the latest ICT trends and technologies is maintained.
Collaboration with internal teams to provide holistic solutions is executed.
Assistant IT Manager
Waterfront Manila Hotel and Casino (Construction Phase)
03.2022 - 02.2023
- Collaborate with the pre-opening team to understand the IT needs of the new hotel and provide recommendations on suitable IT solutions
- Evaluate and recommend software and hardware vendors, contractors, and service providers to support the IT infrastructure of the new hotel
- Conduct feasibility studies, cost-benefit analyses, and risk assessments to evaluate proposed IT projects
- Develop project plans and schedules in collaboration with the pre-opening team and oversee the implementation of approved IT projects
- Monitor and manage IT projects to ensure they are completed on time, within budget, and to the required quality standards
- Ensure the IT infrastructure of the new hotel is secure, reliable, and scalable, and that it aligns with the business objectives of the hotel
- Train and support hotel staff on the use of IT systems and tools, and ensure that appropriate IT policies and procedures are in place
- Identify emerging IT trends and technologies that can benefit the new hotel, and provide recommendations to the pre-opening team
- Maintain accurate records of IT project activities, expenditures, and outcomes, and provide regular reports to the pre-opening team.
IT Head
Manna Consumer Products
09.2020 - 03.2022
- Implement and maintain the POS and Warehousing systems for the company
- Manage the installation and maintenance of all hardware and software required for the systems
- Ensure that the systems are secure, reliable, and meet the needs of the business
- Act as the Network and System Administrator, ensuring that the company's network and systems are running smoothly and securely
- Monitor and maintain the company's IT infrastructure, including servers, routers, switches, and firewalls
- Provide technical support to end-users, including troubleshooting hardware and software issues
- Develop and implement IT policies and procedures to ensure the security and integrity of the company's IT infrastructure.
IT Manager
A Venue Hotels
07.2018 - 02.2019
- Maintain the hotel's computer systems, including hardware, software, and peripherals
- Manage the hotel's network infrastructure, including servers, routers, switches, and firewalls
- Ensure that the hotel's IT infrastructure is secure and reliable and that it meets the needs of business
- Provide technical support to end-users, including troubleshooting hardware and software issues
- Develop and implement IT policies and procedures to ensure the security and integrity of the hotel's IT infrastructure
- Work with other departments to ensure that their IT needs are being met
- Manage and lead the IT team, ensuring that they have the resources they need to do their jobs effectively
- Manage IT projects from start to finish, ensuring that they are completed on time and within budget
- Stay up to date with the latest trends and technologies in the field of IT, and make recommendations for new systems and tools that is beneficial to organization.
IT Head (Pre-Opening)
B Hotel Quezon City
07.2015 - 07.2018
- Develop an IT strategy and plan for the hotel, in collaboration with other departments and senior management
- Identify and procure the necessary hardware, software, and network components for the hotel's IT infrastructure
- Ensure that the IT infrastructure is set up and configured correctly and that it is secure, reliable, and meets the needs of the business
- Train and manage the IT team, ensuring that they have the skills and resources they need to do their jobs effectively
- Develop and implement IT policies and procedures to ensure the security and integrity of the hotel's IT infrastructure
- Work with other departments to ensure that their IT needs are being met
- Manage IT projects from start to finish, ensuring that they are completed on time and within budget
- Stay up-to-date with the latest trends and technologies in the field of IT, and make recommendations for new systems and tools that could benefit the hotel.
IT Head
Networld Hotel Spa and Casino
09.2014 - 07.2015
- Maintain the hotel's computer systems, including hardware, software, and peripherals
- Manage the hotel's network infrastructure, including servers, routers, switches, and firewalls
- Ensure that the hotel's IT infrastructure is secure and reliable and that it meets the needs of business
- Provide technical support to end-users, including troubleshooting hardware and software issues
- Develop and implement IT policies and procedures to ensure the security and integrity of the hotel's IT infrastructure
- Work with other departments to ensure that their IT needs are being met
- Manage and lead the IT team, ensuring that they have the resources they need to do their jobs effectively
- Manage IT projects from start to finish, ensuring that they are completed on time and within budget
- Stay up-to-date with the latest trends and technologies in the field of IT, and make recommendations for new systems and tools that could benefit the hotel.
Senior IT Officer
Mandarin Oriental Hotel Manila
02.2012 - 09.2014
- Provide technical support to users, including troubleshooting hardware and software issues, configuring devices, and resolving network connectivity problems
- Manage the IT team, ensuring that they have the skills and resources they need to do their jobs effectively
- Develop and implement IT policies and procedures to ensure the security and integrity of the hotel's IT infrastructure
- Stay up to date with the latest trends and technologies in the field of IT, and make recommendations for new systems and tools that could benefit the hotel
- Oversee the implementation of new systems and technologies, ensuring that they are set up and configured correctly and meet the needs of the business
- Monitor the performance of the hotel's IT infrastructure, identifying and resolving issues as needed.
Education
BS Computer Engineering -
Rizal Technological University
Skills
IT Project Management
Windows Server Administration (Active Directory, DNS, Exchange)
Cloud Server Management (AWS, Azure, Google)
Hotel System Administration (POS, PMS, ERP, HSIA)
PABX System (NEC, Philips Sopho, Asterisk, AVAYA)
Network Management (GPON, Traditional Network, WAN and LAN)
Desktop Publishing (Word, Excel, Powerpoint)
Certification
On-Going Project Management Course (Self-Paced, Online) Google Inc.
Affiliations
Member, Hotel IT Association of the Philippines
References
- Ms. Brenda Valenzuela, 09171043486, Former HR Manager, Networld Hotel
- Mr. Carlo F. Librea, 09178233123, Former Hotel Manager, B Hotel QC
- Mr. Patrick Basobas, 09985948570, Group IT Manager, Waterfront Hotel
Disclaimer
I hereby certify that the above-mentioned information is true and correct thru the best of my knowledge and belief.
Timeline
ICT Consultant
Hotel IT Association Of The Philippines
03.2023 - Current
Assistant IT Manager
Waterfront Manila Hotel and Casino (Construction Phase)
03.2022 - 02.2023
IT Head
Manna Consumer Products
09.2020 - 03.2022
IT Manager
A Venue Hotels
07.2018 - 02.2019
IT Head (Pre-Opening)
B Hotel Quezon City
07.2015 - 07.2018
IT Head
Networld Hotel Spa and Casino
09.2014 - 07.2015
Senior IT Officer
Mandarin Oriental Hotel Manila
02.2012 - 09.2014
BS Computer Engineering -
Rizal Technological University