Summary
Overview
Work History
Education
Skills
Phonenumber
Mainqualifications
Keycompetenciesandskills
Dialectsspokenandwritten
Personal Information
Sports, Movies And Food
Work Availability
Exercise And cooking
Timeline
Johann Derecho

Johann Derecho

CEBU CITY

Summary

Seeking and fulfilling a position that will allow contribution of skills and knowledge acquired through studies. Help Enrich and educate clients about the growing need to Invest depending on the needs and objectives of clients. the Drive to gain and learn more knowledge, and further enhance confidence and communication skills through work experience.

Overview

12
12
years of professional experience

Work History

CSR

Startek Manila
Ortigas
04.2012 - 11.2012
  • Assists customers with their concerns over the phone with insurance, appointment scheduling as well as de-escalation claims and issue resolution.

TSR CSR

TELETECH CEBU BESTBUY ACCOUNT
  • Assists customers with their concerns over the phone with insurance, appointment scheduling as well as de-escalation claims and issue resolution.

MARKETING MANAGER

LONG ISLAND BEACH RESORT
Aurora
02.2019 - 09.2021
  • Handles Online advertising using Facebook Page
  • Client search and acquisition for the resort.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
  • Managed social media accounts for optimal audience engagement and increased online presence.

Sales Associate

Avida Riala (Real Estate)
  • Client search, project sales

Sales Agent

Dyninno Cebu (Ticketing)
11.2022 - 11.2023
  • Assistance in booking flights, researching travel destinations and customer tour activities.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Assisted call-in customers with questions and orders.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Education

Global City Innovative College(GCIC)
Years Attended: 1 semester: 2012

Some College (No Degree) - Marketing

South Western University(SWU), Cebu

Years Attended: 5 years

Tourism - undefined

Years Attended: 1 Year

Skills

Complaint Handling

Phonenumber

09338179397

Mainqualifications

  • Highly proficient with various office software packages particularly Microsoft Office Applications.
  • BOSH Certified Safety Officer 2
  • Excellent multi-tasking skills.
  • Articulate, Diplomatic and Responsive.
  • Goal oriented, motivated and can work under pressure.
  • Fluent in English
  • Certified safety officer (SO2) Bosh
  • Availability (always Available)
  • Accommodating and Flexible (situational adaptability)

Keycompetenciesandskills

  • Computer literate: Microsoft word office, Microsoft excel, Microsoft PowerPoint, Microsoft outlook and other MS office applications.
  • Good written and oral communication skills.
  • Good analytical and typing skills.
  • Sociable and easy to get along with.
  • Wide Variety of Contacts and social Networks
  • Proven leadership abilities in working as a team.
  • Able to work efficiently and carefully, hard worker and organized.
  • Responsible, honest, friendly, cheerful disposition, hospitality and excellent service spirit.
  • Very determined, reliable and strive to always keep a positive attitude and have the ability to learn quickly.
  • Pick up new skills quickly and apply them successfully, through both the use of initiative and the ability to comprehend instructions.
  • Demonstrates aptitude of developing new skills.
  • Easily adapts to change and flexible work schedule.
  • Exceptional interpersonal skills with an aptitude for building rapport with a diverse range of people.
  • Computer literate, proficient in MS Word, Excel and PowerPoint

Dialectsspokenandwritten

English and Tagalog

Personal Information

  • Age: 32 years old
  • Place of Birth: Cebu/Cebu
  • Height: 5'11
  • Weight: 130 lbs.
  • Citizenship: Filipino
  • Father's Name: Alfredo A. Derecho
  • Mother's Name: Marilou C. Derecho
  • Date of Birth: 04/24/92
  • Gender: Male
  • Marital Status: Single
  • Religion: Roman Catholic

Sports, Movies And Food

For sports It`s basketball, i play during the weekends with my friends.


As long as it's not a horror film then i would watch it.


It's food in general, i love eating more than i love food itself.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Exercise And cooking

Started going back to the gym every 2 days and work out for around 2-3 hours mostly for health reasons, the older we get the more conscious we are about our health.

Cooking everyday for better meals, The love for home cooked meals got me started on loving the process of cooking aswell (im not good at cooking but i love to cook)

Timeline

Sales Agent - Dyninno Cebu (Ticketing)
11.2022 - 11.2023
MARKETING MANAGER - LONG ISLAND BEACH RESORT
02.2019 - 09.2021
CSR - Startek Manila
04.2012 - 11.2012
TSR CSR - TELETECH CEBU BESTBUY ACCOUNT
Sales Associate - Avida Riala (Real Estate)
Global City Innovative College(GCIC) - ,
South Western University(SWU) - Some College (No Degree), Marketing
- Tourism,

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Johann Derecho