JOHANN BRIMELIE M. PIANO
Paco
Summary
To be involved in an organization where I can make a significant contribution in achieving the goal of the company by applying my acquired knowledge and skills from the academe, and from my work experiences.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant / Production Printing Machine Operator
Allcard Incorporated
10.2011 - 05.2024
- Encode production daily reports and perform other related admin works
- Make monthly plate reports and organize production forms
- Make the final check to ensure text and images are perfect before printing
- Creating a print layout and performing all the steps leading to the final print project
- Proofreading, quality control checks and the production of printing plates if required
Sales Personnel
Merriam & Webster Bookstore (Makati)
01.2009 - 01.2010
- Establishing and maintaining positive relationships with customers
- Understanding customer needs and preferences and communicating the benefits of the products
- Resolving complaints of the customer and handling return and price changes
Office Staff (Secretary)
Merriam & Webster Bookstore (Morayta)
03.2008 - 09.2008
- Preparing, encoding and collating reports, memoranda and other materials
- Answering inquiries, phone calls, taking fax messages and handling correspondence
- Managing and organizing customer's files and monitoring office inventory
- Filing and organizing sales invoice and consignment agreement with the clients
Customer Service Assistant
YMK Internet Café
11.2006 - 06.2007
- Measuring customer satisfaction and working to targets
- Addressing customer concerns and improving the customer experience
- Providing assistance to the customer and responding to their complaints
- Offering information about products or services, and providing quotations
Food Attendant
Mi Casa Foods Corporation (Jollibee Universal)
05.2005 - 07.2005
- Measuring customer satisfaction and working to targets
- Addressing customer concerns and improving the customer experience
- Providing assistance to the customer and responding to their complaints
- Maintaining a clean and organized work area
- Follow food safety procedures
- Ensuring a fast speed of service, especially during rush time
Education
Civil Engineering Technology -
Technological University of the Philippines
01.2003
Two-Year Computer Software Technology -
Datamex Institute of Computer Technology
01.2006
Manuel A. Roxas High School -
Manuel A. Roxas High School
Paco, Manila01.2001
Margarita Roxas De Ayala Elementary School -
Margarita Roxas De Ayala Elementary School
Sta. Ana, Manila01.1997
Skills
- Proficient in Microsoft Office (Word, Excel, Power Point)
- Knowledgeable in Adobe Photoshop
- Knowledgeable in Adobe in Design
- Digital Printing
- Active listening skills
- Great communication skills
Personal Information
- Place of Birth: Manila
- Height: 5'1"
- Date of Birth: 10/31/84
- Nationality: Filipino
- Marital Status: Single
Examination Taken
Career Service Sub Professional Level, Paper and Pencil Test (PPT)
Certification
“Smart Filing Strategies: Simplifying Records Management for Success” Office Admin Skills Training: Records Management and Filing System
February 15, 2025
Knowledge Horizons Training and Development Services
“Office and Administrative Management Training”
January 03, 2025
Stellar Training Consultancy Services
“Mastering Email Efficiency: Inbox Management Strategies” Office Admin Skills Training: Corporate Email and Inbox Management
November 23, 2024
Knowledge Horizons Training and Development Services
“Introduction to Microsoft Office”
January 2004 – April 2004
Xavier Technical Training Center
Timeline
Administrative Assistant / Production Printing Machine Operator
Allcard Incorporated
10.2011 - 05.2024
Sales Personnel
Merriam & Webster Bookstore (Makati)
01.2009 - 01.2010
Office Staff (Secretary)
Merriam & Webster Bookstore (Morayta)
03.2008 - 09.2008
Customer Service Assistant
YMK Internet Café
11.2006 - 06.2007
Food Attendant
Mi Casa Foods Corporation (Jollibee Universal)
05.2005 - 07.2005
Two-Year Computer Software Technology -
Datamex Institute of Computer Technology
Manuel A. Roxas High School -
Manuel A. Roxas High School
Margarita Roxas De Ayala Elementary School -
Margarita Roxas De Ayala Elementary School
Civil Engineering Technology -
Technological University of the Philippines
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