Johanes Malabo
San Carlos City
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at adaptability, ensuring smooth office operations and positive stakeholder interactions. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admin Assistant
San Carlos City Engineering Office
San Carlos City
02.2019 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Compiled data from various sources into organized reports for review by management team.
- Processed invoices for payment using accounting software applications.
- Managed office supplies inventory and placed orders when necessary.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Resolved complex technical issues escalated from Help Desk personnel.
- Provided user support on a variety of technical issues related to system operations.
- Tested new software releases prior to implementation into production environment.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Maintained positive working relationship with fellow staff and management.
- Received and prioritized support requests to maximize resource utilization.
Enumerator
San Carlos City Planning Office
San Carlos City
10.2018 - 12.2018
- Explained the purpose of the survey to respondents and answered any queries they had about it.
- Compiled reports based on gathered information from field visits.
- Developed strategies for improving efficiency of data collection processes.
- Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
- Collected statistical data through direct observation, personal interviews, telephone conversations, mailings, or other methods.
Intern
SW-TECHNOLOGIES COMPUTER AND ACCESORIES
Bacolod City
06.2016 - 09.2016
- Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
- Diagnosed computer problems using diagnostic tests and troubleshooting techniques.
- Provided technical support to users by troubleshooting hardware and software issues.
- Monitored server performance levels to run applications optimally.
- Provided technical support and troubleshooting assistance to team members and clients.
- Identified root cause of technical issues and developed solutions.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Science - Information Technology
Central Philippines State University
San Carlos City Negros Occidental03-2017
Skills
- Invoice Processing
- Clerical Support
- Data Entry
- Office Administration
- Staff Management
- Multitasking and prioritization
- Health insurance processing
- Insurance eligibility verifications
- Network configuration
- Technical Support
- System Administration
Languages
Filipino
First Language
English
Intermediate (B1)
B1
Certification
- Visual Graphic Design NC III
NOLITC Paglaum Center, Bacolod City
May 2017 - August 20217
- Quasar Framework Course on Web and Mobile Application Development
CLDO Digital Hub, San Carlos City Negros Occidental
July 10-16, 2023
Timeline
Admin Assistant
San Carlos City Engineering Office
02.2019 - Current
Enumerator
San Carlos City Planning Office
10.2018 - 12.2018
Intern
SW-TECHNOLOGIES COMPUTER AND ACCESORIES
06.2016 - 09.2016
Bachelor of Science - Information Technology
Central Philippines State University
- Visual Graphic Design NC III
NOLITC Paglaum Center, Bacolod City
May 2017 - August 20217
- Quasar Framework Course on Web and Mobile Application Development
CLDO Digital Hub, San Carlos City Negros Occidental
July 10-16, 2023
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