RITCHEL QUILLAN
LILOAN CITY CEBU,Philippines
Summary
Motivated professional with diverse experience across customer-facing industries. Demonstrates strong customer relationship management and effective communication abilities. Eager to contribute to team success with a positive attitude and commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner/Operator
ARQUIS GARAGE
LILOAN, Cebu
08.2024 - Current
- Facilitated jeepney transportation options for drivers interested in unit ownership within three years.
Provided rental-to-own schemes to support drivers in acquiring units over a specified period.
Assisted drivers in understanding the benefits of the ownership programme.
CAR ACCESSORIES OWNER
ARQUIS CAR ACCESSORIES CEBU
LILOAN, Cebu
07.2020 - Current
- Delivered high-quality car accessories that exceeded customer satisfaction.
Achieved seamless assembly processes, enhancing product availability.
Enhanced customer engagement through effective communication strategies.
Board Director
PHILAID COOPERATIVE
LAPU-LAPU CITY, Philippines
01.2021 - 12.2023
- Achieved significant membership growth through targeted recruitment campaigns.
Delivered efficient lending solutions that improved member satisfaction and engagement.
Established strong communication practices that resulted in enhanced team performance and project outcomes.
Hotel Receptionist ATTENDANT AT TRANSPORTATION
Radisson Blu Hotel
CEBU CITY, Philippines
08.2019 - 03.2020
- Elevated guest transport coordination, leading to improved satisfaction rates.
Achieved seamless communication, fostering positive relationships with guests.
Created an inviting environment that encouraged guest engagement.
Education
Bachelor of Science - BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
ASSIAN COLLEGE OF TECHNOLOGY
CEBU CITY 01-2022
Skills
- Customer relationship management
- Vehicle inspection
- Supply chain management
- Product assembly
- Client engagement
- Communication strategies
- Customer service
- Positive attitude
- Driving licence category ABCD
- Patience under pressure
Languages
English
Advanced
C1
Certification
- DRIVERS Licence
Hobbies and interests
- CAR ENTHUSIASTS
References
- NAME; JOYENN ABENOJA
- CAR BUY AND SELL
- COMPANY; FOXHC GARAGE
- CONTACT NUMBER ; 09683761283
- RELATIONSHIP ; BUSINESS PARTNER SINCE 2019
Accomplishments
- Built and nurtured key client relationships to grow profit by 80%.
Timeline
Owner/Operator
ARQUIS GARAGE
08.2024 - Current
Board Director
PHILAID COOPERATIVE
01.2021 - 12.2023
CAR ACCESSORIES OWNER
ARQUIS CAR ACCESSORIES CEBU
07.2020 - Current
Hotel Receptionist ATTENDANT AT TRANSPORTATION
Radisson Blu Hotel
08.2019 - 03.2020
Bachelor of Science - BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
ASSIAN COLLEGE OF TECHNOLOGY