JOEY MAE JADRAQUE
Davao City
Summary
Experienced sales operations team leader with a strong ability to mentor and coach team members, enhancing productivity and customer engagement. Skilled in data analysis and driving continuous improvement. Committed to achieving organizational goals through effective communication and leadership.
Overview
4
4
years of professional experience
Work History
Team Leader, Sales Operations
VXI GLOBAL HOLDINGS, CORP.
DAVAO CITY
07.2024 - 12.2025
- Mentored new team members on best practices in sales operations and customer engagement.
- Analyzed data to identify trends in customer behavior and preferences.
- Coached team members on best practices for achieving success in their roles.
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
Subject Matter Expert
VXI GLOBAL HOLDINGS CORP.
10.2023 - 06.2024
- Served as a resource for team members, answering questions and providing support.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.
Customer Account Associate
VXI GLOBAL HOLDINGS, CORP.
DAVAO CITY
04.2022 - 09.2023
- Educated customers on product features and service offerings effectively.
- Assisted customers with product selection by providing detailed information on products and services.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
High School Diploma -
COR JESU COLLEGE, INC.
DIGOS CITY04-2019
Skills
- Data analysis
- Customer engagement
- Customer relationship management
- Team leadership
- Decision making
- Adaptability
Accomplishments
Top Team Leader, November 2025
Timeline
Team Leader, Sales Operations
VXI GLOBAL HOLDINGS, CORP.
07.2024 - 12.2025
Subject Matter Expert
VXI GLOBAL HOLDINGS CORP.
10.2023 - 06.2024
Customer Account Associate
VXI GLOBAL HOLDINGS, CORP.
04.2022 - 09.2023
High School Diploma -
COR JESU COLLEGE, INC.