JOEY VILLARIAS
Professional Driver
Manila. City,NCR
Summary
Dynamic professional with extensive experience at TSAKOS MARITIME INC and the Metropolitan Manila Development Authority. Proven ability in vehicle maintenance and repair, ensuring safety and efficiency. Recognized for enhancing team performance through effective communication and process improvements, fostering a collaborative work environment while maintaining punctuality and a strong safety focus.
Overview
2020
2020
years of professional experience
Work History
Company Driver
TSAKOS Inc
2020 - 2023
- Transported clients between locations with focus on safety and timely route completion.
- Maintained impeccable driving record and history of zero incidents.
- Participated in ongoing training programs to stay current on industry best practices and maintain a high level of driving proficiency.
- Improved customer satisfaction by maintaining punctual delivery schedules and ensuring proper handling of goods.
- Cultivated passenger satisfaction, safety and loyalty throughout each trip.
- Documented all routes, delays and passenger information.
- Reduced risk of accidents by strictly following company policies on safe driving practices and attending regular safety meetings.
- Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.
- Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
- Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
- Transported items to and from company site with focus on safety and efficiency.
Professional Driver
Grab Taxi Philippines
05.2016 - 02.2020
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Drove various types of vehicles including sedans, SUVs, vans, small trucks or buses ensuring adaptability across diverse assignments within the fleet team.
- Maintained a clean and organized vehicle to ensure a comfortable and safe experience for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routes efficiently and according to compliance rules.
- Streamlined navigation through the use of GPS technology and real-time traffic updates.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Picked up loads and secured properly to maintain safety and avoid damaging products.
Head Supervisor
Metropolitan Manila Development Authority
2004 - 2009
- Developed strong relationships with clients through consistent communication, leading to increased customer satisfaction rates.
- Enhanced team efficiency by implementing streamlined processes and effective communication strategies.
- Maintained a comprehensive understanding of industry trends and advancements by attending relevant conferences and workshops, applying this knowledge to refine the team''s strategies for success.
- Collaborated with management to develop and implement training programs, improving employee skill sets and job satisfaction.
Impounding Officer
Metropolitan Manila Development Authority
2002 - 2004
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Administrative Assistant
Metropolitan Manila Development Authority
1997 - 2002
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Traffic Officer
Metropolitan Manila Development Authority
1995 - 1997
- Maintained a visible presence in high-traffic locations during peak travel times to deter potential violations and promote adherence to traffic laws among motorists.
- Collaborated with engineers and planners to design safer streets incorporating pedestrian-friendly features like crosswalks and traffic calming measures.
- Evaluated complaints from residents about recurring congestion issues in specific neighborhoods leading to targeted interventions aimed at alleviating such concerns where possible.
- Monitored construction zones to ensure proper signage was displayed for driver awareness and safe navigation around work areas.
Education
3rd BSA - Business Accountancy
Adamson University
Manila, Philippines 03.2020
High School Diploma -
Adamson University
Manila, Philippines 03.1993
Skills
Basic mechanical skills
Timeline
Professional Driver
Grab Taxi Philippines
05.2016 - 02.2020
Company Driver
TSAKOS Inc
2020 - 2023
Head Supervisor
Metropolitan Manila Development Authority
2004 - 2009
Impounding Officer
Metropolitan Manila Development Authority
2002 - 2004
Administrative Assistant
Metropolitan Manila Development Authority
1997 - 2002
Traffic Officer
Metropolitan Manila Development Authority
1995 - 1997
3rd BSA - Business Accountancy
Adamson University
High School Diploma -
Adamson University