JOEY TRINIDAD
Summary
Dedicated professional with a proven track record at Bamby Barbers Gents Salon, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and streamline transactions, achieving high accuracy levels in cash management. Skilled in POS system operations and known for exceptional work ethic and integrity, significantly contributing to team success and operational efficiency.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
11
11
years of professional experience
Work History
Cashier
Bamby Barbers Gents Salon
02.2020 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Stock Clerk
Diva Gents Salon
02.2014 - 02.2020
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved product availability by swiftly restocking shelves and displays as needed.
- Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.
- Greeted customers and directed to requested products.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Answered customer questions and provided detailed product information.
- Checked and pulled defective or expired products from shelves.
- Conducted inventory and restocked items throughout day.
- Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
- Maintained effective team member communication.
- Completed physical inventory counts each month.
- Handled merchandise returns with care, ensuring proper documentation and placement back into inventory.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
High School Diploma -
Donsol, National, Comprehensive, High School
Donsol, Sorsogon04-2004
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Customer service excellence
- Customer relations
- Cash register operation
- Written and verbal communication
- Cash register systems
- Payment processing
- Product restocking
- Refunds and exchanges
- Issue resolution
- POS system operations
Timeline
Cashier
Bamby Barbers Gents Salon
02.2020 - 10.2024
Stock Clerk
Diva Gents Salon
02.2014 - 02.2020
High School Diploma -
Donsol, National, Comprehensive, High School
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