JOEWEY RUBIN SANO

• Mentored and coached team members on QA topics and strategies.
• Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
• Reported progress, test metrics and results to project stakeholders.
• Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
• Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.

Provide asaistance with healthcare claims

Educate member about thier benefits and maximizing it

Provide service that cater the needs of the patient

coordinate with providers and deal with CPT codes

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

• Handle emails - Resolve customer service related concerns - Handle minimal inbound call

• Interact to sell the product - Deliver policy to the clients

• Banking transactions and errand - Supervisory Position - Assign in sales an records.

• Teaching CL/Values/Music - Music Instructor/Choir Master