Joenna Marie Morales - Paz

Recruitment

• Source and recruit candidates according to job vacancy
• Conduct initial interview and endorse to hiring manager
• Review employment applications and requirements
• Facilitate the onboarding process from offer to new hire induction

Benefits

• Preparation of monthly government contribution payment
• Visit Government Offices if needed

Operations

• Prepares quotations for customers
• Acts as liaison officer for bank and government transactions
• Checks trip tickets of trucks versus report sent by client
• Managing truck drivers and their routes

Vendor Management

• Overseeing and maintaining relationships with suppliers or service providers

• Supports requests from EMEA and Americas Region
• Act as a key HR contact in resolving employees' data management request
• Manage key employee life cycle processes such as letter generation and exit support
• Maintain, manage and regularly audit all personnel information in global system (People Soft, Oracle)
• Partner with peers in HR and cross-functional teams to drive alignment of HR programs
• Analyze survey reports and do a Dive Deep analysis on the root cause
• Understand processes and program regulations and the way they have been translated into existing technical environment
• Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus
• Meet setup SLA and KPI
• Participation in the continuous improvement of HR processes
• Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns
• This could be via email, phone and chat / instant messaging
• Actively seeks customer feedback to improve levels of service
• Perform other projects and duties as required

Recruitment

• Source and recruit candidates according to job description and qualifications of job vacancy
• Conduct initial interview and endorse to hiring manager
• Review employment applications and requirements in order to evaluate qualifications or eligibility of applicants
• Prepares employee's contract, notice of salary adjustment and promotions
• Facilitate the onboarding process from offer to new hire induction
• Implement the recruitment process and participate in the selection process to ensure that the associates with the right fit are selected
• Facilitate exit procedure for resigned and terminated employee
• Ensure job description are updated and where applicable localize based on business requirements for non-management positions

Employee and Labor Relations

• Plan and issue disciplinary action, memorandum, and notice of explanation and notice of sanction to employees
• Conduct investigation on complaints and grievances
• Discuss concern of employee for immediate action
• Explain company personnel policies, benefits, and procedures to employees
• Develop strategic solutions to meet workforce demands
• Analyze the changes in the labor law and the implications on the business and brief the business
• Update the Staff employee handbook in relation to changes in policy or processes
• Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, and performance evaluations

Employee Engagement

• Plan and assist in various activities for employee's engagement by conducting seminars, trainings, Christmas party, and other relevant HR activities

COMPENSATION AND BENEFITS

• Manage the HMO (addition, cancellation, LOG, HMO cards) of employees

Other Administrative Tasks

• Prepare Payment request for billings and vendor payments
• Monitor regularization status of employees
• Process payroll bank applications of new hire employees
• Prepare reports: Monthly headcount and Regulatory updates from DOLE
• Assist during DOLE Audit

Achievements:

• Developed company policy and standard procedure for the HR Department
• Example of which are Recruitment, Onboarding and Offboarding
• Organize events for employees
• Either virtual or on site events
• Examples are: Biggest Loser Challenge, TikTok Challenge, and Virtual Game Night
• Recruited key roles within a month after receiving Personnel Action Request

Responsibilities:

• Develop strategic solutions to meet workforce demands
• In-charge with recruitment and selection processes
• Responsible for new hire orientation, training, professional development, skill set enhancement and exit interview
• Responsible for decisions related to corporate branding; promoting the company as an employer of choice
• Develop strategic compensation plans and structure, performance matrix, health/medical, insurance and other related benefits
• Develop an incentive program
• Come up with effective employee relations strategy
• Primary contact in risk mitigation activities and litigation pertaining to employee relations matters
• Develop HR policies and procedures
• Assist in budget monitoring and payroll
• Prepare reports during management meeting on general HR activities
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
• Organizing company internal events
• Other HR related task that may be assigned

• Sourcing Candidates: Utilize a variety of recruiting tools, job boards, social media platforms, and networks to identify potential candidates.
• Screening & Interviewing: Review resumes, conduct initial phone screenings, and interview candidates to assess qualifications, skills, and cultural fit.
• Job Postings: Write and post job advertisements on various platforms and ensure they are compelling and aligned with the role’s requirements.
• Candidate Relationship Management: Maintain communication with candidates throughout the hiring process, providing updates, feedback, and ensuring a positive candidate experience.
• Collaborate with Hiring Managers: Work closely with hiring managers to understand the hiring needs and criteria for each role, and develop customized recruitment plans.
• Onboarding Support: Assist with the onboarding process to ensure new hires have a smooth transition into their roles.

• Provide support to the day-to-day operational functions and services in Human Resource
• Administering and implementing policies
• Addressing personnel concerns
• Assists employees in availing government-mandated, company-initiated benefits
• Maintains up-to-date and accurate HRIS data and 201 file safekeeping
• Distribution of employee documents
• Benefits administration
• Orients the successful applicants on the pre-employment requirements, and all necessary pre-employment procedures
• Collects and compiles the pre-employment requirements and ensures safekeeping of 201 file
• Timekeeping Management
• Preparation of Actual Days Work Report every Month
• Preparation of employee contract
• Conducts background check of Technical and Non-Technical Applicants
• Prepares disciplinary action documents, and monitors the issued action such as written warnings, etc
• Prepares and documents Employee Movements files, certification documents, organizational reports, and employment-related reports
• Facilitates employee engagement programs such as teambuilding, assemblies, year-end parties, etc
• And other activities such as engagement surveys
• Assist during DOLE Audit and ISO Accreditation

RECRUITMENT:

• Sourcing applicants
• Administers examination
• Conducts initial interview
• Coordinating with department heads

HR Data Management

• Assisting in implementation of the new system to be used named: Netsuite
• Maintains monitoring system of Employment Status
• Maintains employee records in software (Netsuite & Sharepoint)
• Encoding of attendance & Sales points in the system

General HR

• Orientation of new employees
• Giving Evaluation form to managers for employees who will end their training & Probationary period
• Collecting Promodizer masterlist to Sales Department during 5th & 20th of the month
• Coordinates with different agencies for their requirements
• Organization of Company Events (Outing, Christmas Party, Sports fest)
• Conducts exit interview
• Giving of clearance form for Resigned Employees
• Coordinating with employees and giving specific forms for profile update of government mandated benefits
• Petty Cash Replenishment & Liquidation
• Other tasks that may be assigned from time to time