Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Joenilyn Enriquez

Joenilyn Enriquez

District Manager
Paranaque City

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

District Manager

Coffee Table Inc.
Muntinlupa
01.2023 - Current
  • Built positive and productive relationships with store and field leadership.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Modeled best practices for sales and customer service.
  • Supervise 9 stores locations to enforce high-quality standards of operation.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.

Store Manager

Coffee Table Inc.
Quezon City
09.2021 - 12.2022
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Can managed over 10 transactions per day and sales increased by 10% versus budget.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Approved regular payroll submissions for employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.

Shift Supervisor

Coffee Table Inc
Quezon City
12.2019 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Completed store opening and closing procedures and balanced tills.

Full Time Barista

Coffee Table Inc.
Quezon City
12.2017 - 12.2019
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Stock Clerk

Max's Group of Company/ Powerminds of Asia Inc.
Quezon City
06.2015 - 09.2017
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
  • Maintained effective team member communication.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Checked and pulled defective or expired products from shelves.

Education

High School Diploma -

Lydia D. Martinez Memorial High School
Sugod Bacon, District Sorsogon City
06.2008 - 03.2011

Bachelor of Technology - Technology Major in Food Service Management

Sorsogon State College
Sorsogon City
06.2011 - 03.2014

GED -

Sta.Teresita Elementary School
Sta. Teresita, Bato Bacon District Sorsogon City
06.2004 - 03.2007

Skills

Organization

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Accomplishments

  • Supervised team of 9 stores 50 staff members.
  • Achieved 100% result in audits through effectively helping with leadership.


Interests

Resolving problem

Timeline

District Manager

Coffee Table Inc.
01.2023 - Current

Store Manager

Coffee Table Inc.
09.2021 - 12.2022

Shift Supervisor

Coffee Table Inc
12.2019 - 08.2021

Full Time Barista

Coffee Table Inc.
12.2017 - 12.2019

Stock Clerk

Max's Group of Company/ Powerminds of Asia Inc.
06.2015 - 09.2017

Bachelor of Technology - Technology Major in Food Service Management

Sorsogon State College
06.2011 - 03.2014

High School Diploma -

Lydia D. Martinez Memorial High School
06.2008 - 03.2011

GED -

Sta.Teresita Elementary School
06.2004 - 03.2007

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Joenilyn EnriquezDistrict Manager