Joemar Lorenzo Doyo
Insurance Broker
General Santos City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-motivated Insurance Agent trained in financial accounting and cost estimation. Consistently increases sales and expands client base through targeted marketing, lead development and in-depth knowledge of market trends. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Work Force Manager
LP Call Center Services
12.2020 - 06.2022
- Coordinated cross-functional teams in execution of large-scale change management projects, ensuring seamless transitions for all stakeholders involved.
- Implemented new software systems to automate manual processes, reducing errors and increasing efficiency.
- Improved workforce efficiency by implementing data-driven scheduling and workload balancing.
- Optimized staffing levels by analyzing historical data and forecasting future trends, ensuring appropriate coverage during peak hours.
- Mentored junior staff members, fostering culture of professional growth and development within team.
- Enhanced communication between departments through implementation of regular team meetings and cross-functional collaboration initiatives.
Insurance Broker
FWD Life Insurance Philippines
07.2021 - 05.2022
- Expanded company's client base through effective networking and relationship-building strategies.
- Conducted risk assessments to identify potential liabilities and recommend appropriate coverage levels based on clients' unique situations.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring competitive pricing and comprehensive coverage.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
Chief Cook
Marlow Navigation Philippines Inc.
02.2014 - 08.2015
- Developed strong working relationships with local farmers markets to source the freshest produce available for daily menu offerings.
- Proactively addressed customer feedback to continuously refine and improve the overall dining experience.
- Ensured compliance with health department regulations through diligent monitoring of kitchen sanitation practices and staff training programs.
- Reduced food waste by utilizing proper storage methods, inventory tracking, and creative menu planning.
- Achieved high levels of customer satisfaction with expertly prepared dishes that met dietary restrictions and personal preferences.
- Mentored junior cooks in developing advanced culinary skills, fostering a supportive learning environment within the kitchen team.
- Optimized budget management by negotiating supplier contracts, reducing costs without compromising quality or variety.
- Managed a team of culinary professionals, ensuring efficient workflow and consistently exceptional results in food presentation and taste.
Education
Bachelor of Science - Hotel And Restaurant Management
Mindanao Polytechnic College
Digos-Makar Road, General Santos City 06.2006 - 03.2010
High School Diploma -
Notre Dame of Dadiangas University - IBED
Lagao, General Santos City 06.2002 - 03.2006
Skills
Budget Administration
undefinedCertification
Google Digital Garage - Fundamentals of Digital Marketing
Reference
Rey Carl Zaulda
Credit and Collection Specialist
Brigada Distributions Inc.
Pamela Laurente
Brand Manager
Brigada Distributions Inc.
Timeline
Google Ads Display Marketing
09-2021
Google Analytics for Beginners
09-2021
Google Digital Garage - Fundamentals of Digital Marketing
08-2021
Insurance Broker
FWD Life Insurance Philippines
07.2021 - 05.2022
Pro VA Phil. - General Virtual Assistant Training
07-2021
Work Force Manager
LP Call Center Services
12.2020 - 06.2022
Chief Cook
Marlow Navigation Philippines Inc.
02.2014 - 08.2015
Bachelor of Science - Hotel And Restaurant Management
Mindanao Polytechnic College
06.2006 - 03.2010
High School Diploma -
Notre Dame of Dadiangas University - IBED
06.2002 - 03.2006
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