Joemar Janoras
Murcia
Summary
Hardworking and dedicated server with 8+ years of experience providing excellent customer service in a fast-paced restaurant environment. Developed table turnover system for peak hours to increase customer satisfaction. Experienced in taking orders, making accurate changes, and upselling menu products.
Overview
9
9
years of professional experience
Work History
Fashion Consultant
UTREND MKTG CO. / Bossini
10.2025 - 12.2025
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
- Merchandised store inventory in seasonal and brand displays.
Cashier
Power House Distributor Inc.
04.2024 - 01.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dining Server
Tiong Bahru Philippines Inc.
05.2023 - 01.2024
- Demonstrated strong knowledge of wine pairings to enhance guests'' dining experiences further by recommending complementary selections.
- Mastered restaurant point-of-sale software usage for faster order entry processes that improved overall efficiency.
- Managed challenging situations professionally, resolving any guest complaints or issues promptly.
- Efficiently managed multiple tables simultaneously while consistently delivering superior customer service experiences.
Head Server
Din Tai Fung
11.2021 - 03.2023
- Led a team of 15 servers and bussers to ensure timely service and accurate order-taking.
- Trained new staff members on restaurant policies and procedures to ensure proper functioning of operations.
- Ensured smooth running operations while leading daily opening/closing duties like stocking condiments or checking cash registers.
- Organized monthly meetings with waitstaff staff to discuss safety standards, customer experience goals, and strategies for meeting revenue targets.
Assistant Cook
Shuangma Industrial Park
05.2020 - 11.2021
- Cleaning and maintenance
- Assisting with kitchen duties
- Storing all food properly
- Ability to follow all sanitation procedures
- Provided customer service as needed
Kitchen Staff
Nadai Fujisoba Inc.
06.2018 - 03.2020
- Cleaning and maintenance
- Assisting with kitchen duties
- Storing all food properly
- Ability to follow all sanitation procedures
- Provided customer service as needed
Bar Server
Darwin Hong Kong Restaurant
06.2017 - 02.2018
- Consistently exceeded sales goals by adding sides or drinks to customers’ orders based on preferences shared during conversations with them.
- Maintained accuracy of cash register transactions by accurately counting money and entering data correctly into POS system.
- Delivered excellent customer service while taking orders and making accurate changes at a fast pace.
- Received outstanding feedback from guests regarding friendly attitude and professionalism in handling their orders.
- Demonstrated an ability to handle stress calmly under pressure situations such as busy weekends or holidays without sacrificing quality of product delivered or level of customer service provided.
Bar Server
Chef Lau’s Pugon Roaster
10.2016 - 03.2017
- Consistently exceeded sales goals by adding sides or drinks to customers’ orders based on preferences shared during conversations with them.
Education
Information And Communication Technology
Taguig City University
Taguig City High School Diploma -
Western Bicutan National High School
Taguig CitySkills
Retail operations
Product knowledge
Merchandise planning
Money handling
Interests
Basketball
Timeline
Fashion Consultant
UTREND MKTG CO. / Bossini
10.2025 - 12.2025
Cashier
Power House Distributor Inc.
04.2024 - 01.2025
Dining Server
Tiong Bahru Philippines Inc.
05.2023 - 01.2024
Head Server
Din Tai Fung
11.2021 - 03.2023
Assistant Cook
Shuangma Industrial Park
05.2020 - 11.2021
Kitchen Staff
Nadai Fujisoba Inc.
06.2018 - 03.2020
Bar Server
Darwin Hong Kong Restaurant
06.2017 - 02.2018
Bar Server
Chef Lau’s Pugon Roaster
10.2016 - 03.2017
Information And Communication Technology
Taguig City University
High School Diploma -
Western Bicutan National High School