Joelindo Alcano
Business Manager
Bongabong,MDR
Summary
- Highly organized and experienced Area/Branch Manager with a track record of success in administrative and clerical roles. Proven ability to create and implement effective processes and procedures that boost productivity while lowering expenses.
- Results-driven with a track record of collaborating with teammates to accomplish objectives.
Overview
20
20
years of professional experience
Work History
Business Manager
BPI Direct Banko Inc., A Savings Bank
10.2025 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Area Manager
Michel J. Lhuillier Financial Services Inc.
06.2023 - 10.2025
- Duties include maintaining the company’s policies, procedures, and standards of professionalism and employee discipline in the 15 branches under supervision and management.
- Manages staff hiring, coaching and encouragement, development for promotions and commendation, as well as imposing employee discipline.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Monitoring daily branch performance in terms of sales and transaction targets.
- Ensure that operations are customer-friendly, cost-effective, and profitable.
- Provide classroom training for newly hired staff.
- Established four additional branches for network expansion in just one year.
Branch Manager
Michel J. Lhuillier Financial Services Inc.
06.2009 - 05.2023
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Reviews subordinates’ performance, trains them in branch operations, and recommends them for promotion, additional training, transfer, or other disciplinary action.
- Addresses problems impacting branch operations, such as customer complaints, and use sound independent judgment on other topics affecting the branch.
Education
Bachelor of Science - Commerce Major in Management
Divine Word College of Calapan
03-2004
Skills
Budget Management
Operational Planning
Market Analysis
Strategic planning
Decision-making
Team building and leadership
Timeline
Business Manager
BPI Direct Banko Inc., A Savings Bank
10.2025 - Current
Area Manager
Michel J. Lhuillier Financial Services Inc.
06.2023 - 10.2025
Branch Manager
Michel J. Lhuillier Financial Services Inc.
06.2009 - 05.2023
Bachelor of Science - Commerce Major in Management
Divine Word College of Calapan