Joel Olay
Manolo Fortich, Province Of Bukidnon
Summary
Dynamic Operations Supervisor at Del Monte Philippines Incorporated with a proven track record in enhancing operational efficiency and team productivity. Skilled in quality control and employee training, I successfully reduced turnover and improved customer satisfaction through strategic initiatives and effective communication. Committed to fostering a culture of continuous improvement and excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Del Monte Philippines Incorporated
01.2010 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Achieved significant cost savings with thorough vendor contract negotiations.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Farm Technician and Research
Del Monte Philippines Incorporated
06.2005 - 12.2009
- Optimized planting schedules based on weather patterns and seasonal changes to ensure successful harvests.
- Increased crop yield by implementing efficient irrigation techniques and proper nutrient management.
- Assisted in the development of sustainable farming initiatives to promote environmentally responsible practices on the farm.
- Collaborated with other team members to complete daily tasks efficiently and maintain a safe work environment.
- Maintained accurate inventory of all farm supplies including seeds, chemicals, and tools to prevent shortages or overstocking issues.
- Performed routine quality checks on harvested crops ensuring market-ready produce meeting industry standards.
- Successfully managed greenhouse operations including temperature control, pruning, and disease management for healthier plants.
- Coordinated with local regulatory agencies to ensure compliance with all relevant laws, regulations, and certifications for a well-regulated operation.
- Trained new employees in farm operations, ensuring adherence to safety protocols and best practices.
- Streamlined record-keeping systems for livestock, crops, and equipment maintenance logs, improving overall farm organization.
- Implemented integrated pest management practices to reduce crop loss and minimize environmental impact.
- Enhanced farm productivity through timely maintenance and repair of farm equipment and machinery.
- Operated various types of heavy machinery such as tractors, combines, and planters with precision to optimize fieldwork efficiency.
- Conducted research on innovative farming techniques, incorporating findings into daily practices for increased efficiency.
- Improved soil fertility with regular testing, adjusting fertilization methods accordingly for better crop growth.
- Ensured optimal animal health by administering vaccinations, providing proper nutrition, and monitoring for signs of illness.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Observed animals and notified supervisor of signs of illness.
- Oversaw feeding, watering and health monitoring of different crop stock, prioritizing health and wellness.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
- Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.
- Used time-management strength to cross-train associates to cover more areas without increasing expense.
Store Marketing Assistant
Shamus Foods Incorporated(Jollibee)Fastfood
10.2004 - 05.2005
- Assisted in budgeting for marketing initiatives, tracking expenses and identifying cost-saving opportunities where possible.
- Served as a liaison between external vendors and internal stakeholders during promotional events or partnerships negotiations.
- Assisted in the development of an innovative loyalty program, increasing repeat business and customer retention rates.
- Analyzed sales data to determine the success of marketing initiatives, adjusting tactics as needed for optimal results.
- Developed eye-catching in-store displays, resulting in improved product visibility and customer engagement.
- Enhanced brand awareness by coordinating special events and collaborating with local influencers.
- Increased store sales by implementing effective marketing strategies and promotional campaigns.
- Contributed to store''s positive reputation through excellent customer service and consistent branding efforts.
- Maintained an up-to-date knowledge of industry trends, ensuring store offerings remained competitive in the market.
- Monitored customer feedback and online reviews to identify areas of improvement and opportunities for enhanced marketing efforts.
- Collaborated with store management to identify target market segments, tailoring promotions for maximum impact.
- Provided excellent project management skills, ensuring that all marketing initiatives were executed on time and within budget constraints.
- Tracked inventory levels of promotional materials to ensure adequate stock was available for upcoming campaigns.
- Supported public relations efforts by developing press releases and cultivating relationships with local media outlets.
- Created customized marketing materials to increase product awareness.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Utilized specialized software to capture and process data.
- Tracked key performance indicators to measure success of campaigns.
- Generated reports to support development and implementation of marketing plans.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Tracked key metrics and developed spreadsheets and data models.
- Established and managed relationships with external data providers and research vendors.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
- Developed questionnaires and facilitated focus group discussions.
- Created and distributed surveys for data collection and analysis.
- Managed campaigns for various clients that consistently exceeded sales goals.
Education
Bachelor of Science - Agricultural Business And Management
Central Mindanao University
University Town Musuan Maramag BukidnonSkills
- Operational efficiency
- Performance evaluation
- Regulatory compliance
- Quality control
- Continuous improvement
- Logistics coordination
- Process optimization
- Employee training
- Team building
- Project management
- Analytical thinking
- Operations management
- Performance monitoring
- Logistics oversight
- Workflow optimization
- Production
- Management
- Quality assurance
- Logistics expertise
- Operational planning
- Incident reporting
- Cost control
- Logistics management
- Productivity management
- Budgeting and cost control strategies
- Team leadership
- Employee supervision
- Decision-making
- Goal setting
- Customer service
- Microsoft office
- Coaching and mentoring
- Workflow planning
- Relationship building
- Office management
- Strategic planning
- Schedule coordination
- Administration and operations
- Performance management
- Performance improvement
- Staff management
- Data analysis and modeling
- Report writing
- Report preparation
- Phone and email etiquette
- Policy and procedure modification
- Business administration
- Administrative management
- Support services
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 50-200 staff members.
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Introduction to Supervisory Skills– SkillPath.
- OSHA Certified
- Philippines Land Transportation Office Driver's License
- Diversity, Equity, and Inclusion in the Workplace Certificate - Central Mindanao University
- [Area of · QMS)Quality Management System Awareness Course-held at the Bungalow, Camp Phillips, Bukidnon.(January 24,2013)
- · Work Simplification Workshop-held at Camp Phillips, Bukidnon (September 27,2013)
- · The Formulation of the Municipal Contingency Plan-3 day Seminar-Workshop-held at Harbor Lights Hotel, Gusa, Cagayan de Oro City(November 13,2015)
- · NMFFWC 2016 1ST Quarterly Meeting cum Learning Session-held at Emperor Court Grand Caprice Restaurant-Lapasan Cagayan de Oro City(February 12,2016)
- · Skills Training Seminar on Fostering Bilateral Cooperation in Organized Establishments-held at Demiren Hotel,Tiano Kalambaguhan Street, Cagayan de Oro City(April 19,2016)
- · Magister Product Stewardship Lecture-held at DMPI Bungalow Conference Room,Del Monte Philippines Incorporated-Camp Phillips Manolo Fortich, Bukidnon.(October 11,2016)
- · Effective Accident Investigation and Reporting Training Course-held at DMPI Bungalow, Camp Phillips Manolo Fortich Bukidnon.(November 25,2017)
- · (BOSH) Basic Occupational Safety and Health Training-held at DMPI Bungalow Del Monte Philippine’s, Incorporated Plantation Manolo Fortich Bukidnon (March 16-18,21-22,2017)
- · (DDC ) Defensive Driving Course-SECAM DMPI Compound Camp Phillips Manolo Fortich Bukidnon(yearly)
- · Gender Equality Management Seminar-held at UCC Central Mindanao University University Town Maramag Bukidnon (2014)certification]
Languages
English
Upper intermediate (B2)
Tagalog
Bilingual or Proficient (C2)
Bisayan
Bilingual or Proficient (C2)
Timeline
Operations Supervisor
Del Monte Philippines Incorporated
01.2010 - Current
Farm Technician and Research
Del Monte Philippines Incorporated
06.2005 - 12.2009
Store Marketing Assistant
Shamus Foods Incorporated(Jollibee)Fastfood
10.2004 - 05.2005
Bachelor of Science - Agricultural Business And Management
Central Mindanao University
Similar Profiles
Jay Laviña MolacJay Laviña Molac
Preventive Maintenance Inspector at Del Monte Philippines IncorporatedPreventive Maintenance Inspector at Del Monte Philippines Incorporated
Deynes TiinDeynes Tiin
PINEAPPLE OPERATING STATISTICS at Del Monte PhilippinesPINEAPPLE OPERATING STATISTICS at Del Monte Philippines
Adrian AbarcasAdrian Abarcas
Sr. Analyst - Programmer (FMS) Analytics at Del Monte Philippines, Inc.Sr. Analyst - Programmer (FMS) Analytics at Del Monte Philippines, Inc.
Nerfe LagasNerfe Lagas
Territory Business Manager at Cargill Philippines Inc.Territory Business Manager at Cargill Philippines Inc.
Arvin Jade AñanaArvin Jade Añana
Random Tech Sales at Facebook.comRandom Tech Sales at Facebook.com