Joefrancis Joachim C. Riña
Guiwanon, Baclayon, Bohol,Philippines
Overview
28
28
years of post-secondary education
Work History
AMWAY Business Owner
AMWAY Corporation
Makati City, Philippines
09.2012 - I currently work here
- Addressed customer complaints and feedback with prompt and effective solutions, maintaining a high level of customer service.
- Photographed products for sale, posting pictures via social media to increase visibility.
- Used social media to expand market reach and facilitate sales agent recruitment.
- Provided organisational leadership and established business vision to achieve sales, profit and revenue goals.
- Cultivated strong industry relationships to promote services and improve business operations.
- Oversaw customer interaction, quality control and stakeholder relations and addressed complaints to improve service delivery and increase client retention.
- Implemented effective marketing campaigns across various channels, increasing brand awareness and generating sales leads.
Pharmacist/Business Owner
Philippians Pharmacy
Poblacion, Alicia, Bohol, Philippines
01.2007 - I currently work here
- Maintained proper storage and security conditions for all drugs.
- Managed inventory movements, stock control and replenishment.
- Established strong relationships with customers, fostering trust and loyalty.
- Informed customers on side effects, correct dosage and proper storage of over-the-counter medicines.
- Provided patient counselling regarding OTC medications.
- Educated patients on proper dosage, administration and side effects of prescribed medication.
- Dispensed prescription medications accurately, adhering to legal and safety protocols to optimise patient health outcomes.
- Checked counts and dosage accuracy on prescriptions before releasing medication to patients to avoid medical complications.
- Offered expert advice on over-the-counter medications, supplements, and healthcare products to support customer needs.
- Resolved medication-related queries from patients and healthcare providers, offering clear, informative guidance.
- Advised on common health conditions, non-prescription medication and therapeutic aids.
Education
Doctor of Medicine - Medicine
Southwestern University - MHAM College of Medicine
Cebu City, Philippines 06.2002 - 10.2003
Bachelor of Science - Pharmacy
University of San Carlos
Cebu City, Philippines 11.2003 - 03.2026
Doctor of Medicine - Medicine
Cebu Institute of Medicine
Cebu City, Philippines 06.2001 - 03.2002
Bachelor of Science - Biology
Silliman University
Dumaguete City, Negros Oriental, Philippines 06.1997 - 03.2001
Skills
- Customer service
- Patient interaction
- Team mentoring
- Sales strategy
- Marketing campaigns
- Customer relations
- Sales planning and execution
Affiliations
- Member, Philippine Pharmacists Association, Inc. - Bohol Chapter
Additional Information
Personal References:
1. MR. EDUARDO M. YUNSON, JR.
TRANCYCLE Area Manager
09368754721
2. DR. JULIE B. MAAPE, FPPS
Pediatric Cardiologist
ACE MEDICAL HOSPITAL
Tagbilaran City, Bohol
09228809782
3. MR. MARIO TERO
AMWAY/NETWORK 21 Business Owner
09209459533
Timeline
AMWAY Business Owner
AMWAY Corporation
09.2012 - I currently work here
Pharmacist/Business Owner
Philippians Pharmacy
01.2007 - I currently work here
Bachelor of Science - Pharmacy
University of San Carlos
11.2003 - 03.2026
Doctor of Medicine - Medicine
Southwestern University - MHAM College of Medicine
06.2002 - 10.2003
Doctor of Medicine - Medicine
Cebu Institute of Medicine
06.2001 - 03.2002
Bachelor of Science - Biology
Silliman University
06.1997 - 03.2001