Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic
JOEBERT T. BATAYOLA

JOEBERT T. BATAYOLA

Project Manager
Malolos City

Summary

Dynamic project management professional with extensive experience in planning and executing comprehensive project plans. Exceptional leadership and organizational skills effectively guide teams to achieve project milestones on time. Proven ability to implement efficient processes that drive productivity and consistently meet project goals. Committed to fostering collaboration and innovation within teams to deliver outstanding results.

Overview

32
32
years of professional experience

Work History

Project Manager

TELUS International Philippines-Discovery Centre
02.2021 - Current

Duties and Responsibilities:

  • 1. Planning and leading projects - all project phases
  • 2. Produce presentations and data models including analytical tools (formulas, VLookUp, charts, graphs and pivot tables)
  • 3. Capital and operating budget planning, execution and reporting
  • 4. Perform other tasks and duties that may arise from time to time and as may be assigned to me

Project Manager / Service Delivery Manager

Traxion Tech, Inc.
12.2018 - 05.2020

Duties and Responsibilities:

  • 1. Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
  • 2. Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
  • 3. Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
  • 4. Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
  • 5. Promote the empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team

Scrum Master

White Cloak Technologies, Inc.
03.2018 - 09.2018

Duties and Responsibilities:

  • 1. Clearing obstacles
  • 2. Establishing an environment where the team can be effective
  • 3. Addressing team dynamics
  • 4. Ensuring a good relationship between the team and product owner as well as others outside the team
  • 5. Protecting the team from outside interruptions and distractions.
  • 6. Facilitate team for better creativity and tries to improve the efficiency of the development team.
  • 7. Responsible for managing the scrum process with the coordination of scrum team in methodology.
  • 8. Responsible to remove the impediments for the scrum team.
  • 9. Arranged daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process.
  • 10. Helps product owner to make the product backlogs in good shape and make them ready for the next sprint.
  • 11. Responsible to Conduct retrospective meetings.
  • 12. Organizes and facilitates the sprint planning meeting. 13. Acts as safeguard for his team.

Technical Team Lead - Global Service Reporting

B & M Global Services Manila, Inc.
10.2015 - 04.2017

Duties and Responsibilities:

  • 1. Lead, coordinate and participate in the team's efforts to ensure effective operations of data analysis and design of required/requested reports
  • 2. Works with other business analysts, teams and management to understand the purpose and content of requested reports.
  • 3. Ensure the quality, timeliness and accuracy of, report deliverables, both real-time and automated.
  • 4. Manage scheduled and ad hoc reporting needs of the organization
  • 5. Develop reporting solutions to complex requirements/requests to meet customers needs.
  • 6. Ensure that quality assurance processes are implemented within the team.
  • 7. Ensure consistency and optimal utilization of reporting, reporting processes, data analysis, and overall operational functions
  • 8. Assist in the development of Service Management reporting. Ensuring that the team is trained appropriately in the reporting function of the ITSM application.
  • 9. Assist and execute complex data related analytical projects to drive business efficiencies
  • 10. Manage the integration of reports into SharePoint and other sites necessary for easy access by customers
  • 11. Responsible for all development practices of the team, ensuring that these practices follow Global Development standards
  • 12. Mentor, provide training and guidance to less experienced staff.

Sr. Developer (Global Incident Systems Support)

B & M Global Services Manila, Inc.
11.2008 - 10.2015

Duties and Responsibilities:

  • 1. Maintain and enhance existing in-house developed applications
  • 2. Make recommendations for future development projects
  • 3. Create systems in response to technical specification supplied
  • 4. Integrate off-the-shelf software packages into existing systems
  • 5. Work closely with the Department Manager and other staff to establish needs and specify development work
  • 6. Work with end users, fellow developers and management to create programs specifications and develop working programs. Perform appropriate tests of applications to ensure programs suit desired needs. Deploy developed programs. Provide training as needed to end-users. Provide support to users and maintain programs.
  • 7. Builds projects to specification and timescale
  • 8. Document all work carried out.

Team Lead (Asia Pacific Region)

B & M Global Services Manila, Inc.
02.2006 - 10.2008
  • Company Overview: is a subsidiary of Baker & McKenzie International B.V.
  • Technology
  • VB/ASP.net, ASP Classic, Visual Basic 6, HTML, CSS JavaScript, VBScript, SQL 2000/2005, MS Access
  • Duties and Responsibilities:
  • 1. Analyze and review project requirements.
  • 2. Create a project plan and design specification.
  • 3. Communicate the requester's requirements, specifications, development processes, design standards, techniques and tools to the project team members.
  • 4. Provide project status reports and any project related issues as required.
  • 5. Perform code review and provide technical solution for developers (including assistance in designing, coding, and documenting system).
  • 6. Provides recommendations to improve the overall architecture related to software and hardware.
  • 7. Lead by setting a good example (role model) – behavior consistent with words.
  • 8. Helps to develop and manage the process of developing the skill sets of the other team members.
  • 9. Assure that the team addresses all relevant issues within the specifications.
  • 10. Coordinate deployment plan (Developers, Local technical support, and provide live environment information).
  • 11. Manage daily application support issues (bug fixes, system, rollover assistance, small enhancement, generate ad-hoc reports, etc.)
  • 12. Conduct kickoff, team, and clients meetings and conferences.
  • 13. Coordinates with Global Development manager, Technical Architecture team, Global Project teams and Resource Manager for implementation and management of standards and processes related to application development.
  • 14. Coordinates with Development Manager and Resource Manager in managing team member's resources.

Sr. Developer (Asia Pacific Region)

B & M Global Services Manila, Inc.
10.2002 - 01.2006
  • Company Overview: is a subsidiary of Baker & McKenzie International B.V.
  • Technology
  • VB/ASP.net, ASP Classic, Visual Basic 6, HTML, CSS JavaScript, VBScript, SQL 2000/2005, MS Access
  • Duties and Responsibilities:
  • 15. Analyze and review project requirements.
  • 16. Create a project plan and design specification.
  • 17. Communicate the requester's requirements, specifications, development processes, design standards, techniques and tools to the project team members.
  • 18. Provide project status reports and any project related issues as required.
  • 19. Perform code review and provide technical solution for developers (including assistance in designing, coding, and documenting system).
  • 20. Provides recommendations to improve the overall architecture related to software and hardware.
  • 21. Lead by setting a good example (role model) – behavior consistent with words.
  • 22. Helps to develop and manage the process of developing the skill sets of the other team members.
  • 23. Assure that the team addresses all relevant issues within the specifications.
  • 24. Coordinate deployment plan (Developers, Local technical support, and provide live environment information).
  • 25. Manage daily application support issues (bug fixes, system, rollover assistance, small enhancement, generate ad-hoc reports, etc.)

IT Consultant/Systems Analyst (Project Basis)

UNITED COCONUT PLANTERS BANK (UCPB)
07.2001 - 07.2002
  • Technology
  • Visual Basic 6, Clipper 5.01, SQL 7.0, Oracle
  • Duties and Responsibilities:
  • 1. Designed program logic and other required documents.
  • 2. Coded and debugged programs.
  • 3. Prepared unit/module test data and conducted unit/module testing.
  • 4. Assisted in system-required documentation.
  • 5. Participated in the following activities:
  • A. System implementation
  • B. System conversion
  • C. Data gathering
  • D. User training
  • 6. Conducted program code walk-throughs.
  • 7. Provided support for production system related activities.
  • 8. Prepared program and module design specifications and documentation.
  • 9. Supervised other Analyst Programmers with unit testing, monitoring/coordinating programming time schedules.
  • 10. Performed other related duties as may be assigned by immediate superior.

Systems Analyst/Programmer

CDEC – Cargo Data Exchange Center
06.2000 - 06.2001
  • Technology
  • Visual Basic 6, Clipper 5.01, SQL 7.0
  • Accomplishment:
  • I was tasked to redevelop/enhanced the current Air Freight and Sea Freight system to attract more clients in buying the system. In just 3 months, we tripled our sales on the Air Freight System and almost 5 times in the Sea Freight System sales. The system was developed using VB6 and Crystal report 7, SQL 7 as a back end

Consultant/Systems Analyst (Project Basis)

PEPSI-COLA PRODUCTS PHILS, INC.
10.1995 - 01.1999
  • Technology
  • Clipper 5.01, Dbase III, MS Access
  • Accomplishment:
  • Lead the development and implementation of the first Computerized Maintenance Management System in the company nationwide. I was in charge of the training and implementation of the system in all the 10 manufacturing plants nationwide. The system was developed using VB6 and SQL as back end.

Programmer (Contractual)

INTERPHIL LABORATORIES, INC.
02.1994 - 03.1995
  • Technology
  • Clipper 5.01, Dbase III
  • Accomplishment:
  • I implemented and enhanced the Management and Reporting system of the Engineering and Maintenance Department. This system is being used as a tool for scheduling and implementing Maintenance jobs.

Programmer (Contractual)

ASTRA PHARMACEUTICALS, INC.
08.1993 - 01.1994
  • Technology
  • Clipper 5.01, Dbase III

Education

Bachelor of Science - Computer Science

Adamson University
04.2001 -

Skills

Project management

Project planning and development

Project tracking

Risk management

Schedule management

Team collaboration

Work flow planning

Training

  • Professional Scrum Master
  • Lean Six Sigma Class - Yellow Belt
  • Kepner-Tregoe’s Project Management workshop
  • Time and Task Management Workshop
  • Effective Problem Solving & Decision Making: A Key Skill for Career Success
  • Creating a Service Culture
  • Career Counseling and Coaching Skillshop
  • 2nd Philippine Coaching Conference, A Vital Link in Building Relationships
  • Visions & Breakthroughs International, Inc.
  • Core Web Application Technologies with MS Visual Studio 2005
  • Developing XML Web Services using Microsoft ASP.NET
  • Developing Applications with the Hummingbird DM API v5.1
  • Querying Microsoft SQL Server 2000 with T-SQL (2071BCP)
  • Programming with MS VB.NET (2373BC)

Timeline

Project Manager

TELUS International Philippines-Discovery Centre
02.2021 - Current

Project Manager / Service Delivery Manager

Traxion Tech, Inc.
12.2018 - 05.2020

Scrum Master

White Cloak Technologies, Inc.
03.2018 - 09.2018

Technical Team Lead - Global Service Reporting

B & M Global Services Manila, Inc.
10.2015 - 04.2017

Sr. Developer (Global Incident Systems Support)

B & M Global Services Manila, Inc.
11.2008 - 10.2015

Team Lead (Asia Pacific Region)

B & M Global Services Manila, Inc.
02.2006 - 10.2008

Sr. Developer (Asia Pacific Region)

B & M Global Services Manila, Inc.
10.2002 - 01.2006

IT Consultant/Systems Analyst (Project Basis)

UNITED COCONUT PLANTERS BANK (UCPB)
07.2001 - 07.2002

Bachelor of Science - Computer Science

Adamson University
04.2001 -

Systems Analyst/Programmer

CDEC – Cargo Data Exchange Center
06.2000 - 06.2001

Consultant/Systems Analyst (Project Basis)

PEPSI-COLA PRODUCTS PHILS, INC.
10.1995 - 01.1999

Programmer (Contractual)

INTERPHIL LABORATORIES, INC.
02.1994 - 03.1995

Programmer (Contractual)

ASTRA PHARMACEUTICALS, INC.
08.1993 - 01.1994
JOEBERT T. BATAYOLAProject Manager