Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JOEBELL NUEVO

San Pablo City

Summary

Lead Generation Specialist with strong focus on team collaboration and achieving results. Skilled in identifying and nurturing potential leads, utilizing CRM tools, and implementing targeted marketing strategies. Offers outstanding communication strengths and success in engaging and qualifying B2B and prospects. Known for exceptional communication and problem-solving abilities. Adaptable and reliable, able to flex with changing needs and drive impactful outcomes.

Highly productive professional employing effective time management and acute detail orientation to deliver quality leads, contributing substantially to business growth initiatives.

Overview

13
13
years of professional experience

Work History

Lead Generation Specialist

Highland Healthcare
09.2024 - Current


  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Collaborated with sales teams to ensure accurate lead tracking and timely follow-ups, enhancing overall customer experience and satisfaction.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Made average of 200 outbound and inbound calls per day.
  • Entered data into Sunfire and into the company's Webform, ensuring accuracy and uniformity.

Appointment Scheduler

Humanities With Weichert
05.2022 - Current


  • APPOINTMENT SETTER
  • Director of Community Outreach
  • Responsible for conducting outbound calls to engage with prospective clients, generate interest in our products or services, and nurture leads to facilitate their seamless transition into the acquisition pipeline.
  • Touch base with existing clients to maintain relationships and assess potential upsell opportunities.
  • Acted as first point of contact and set appointments for prospective clients.
  • Set up appointments with interested customers according to schedule availability and open house schedules.
  • Generated leads and established relationships with potential customers through outbound telephone calls via Ring Central and update trackers religiously.
  • Identify and qualify leads to determine their potential as clients and schedule appointments.

Cold Caller

EREG Investment Group
05.2024 - 10.2024


  • Generated leads and established relationships with potential customers through outbound telephone calls via Ring Central and Boomtown and input accurate information through Mojo and Odoo and Boomtown.
  • Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
  • Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Completed daily and weekly sales reporting using assigned tools.
  • Called prospective customers in designated market area to qualify leads.

Appointment Scheduler

Divvy Realty/Rising Star Academy/Nailtorious
05.2024 - 10.2024


  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems using Lofty.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Acted as first point of contact and set appointments for prospective clients.
  • Set up appointments with interested customers according to schedule availability.


Quality and Operations Manager/Sales Manager

Globe Telecom
10.2012 - 05.2014
  • QUALITY ASSURANCE MANAGER/HEAD ADMIN
  • Admin head for the whole regional stores bagging the spotlight award and recognized nationwide as the top store for Quality Performance Report achieving 100% score.
  • Created and managed the store’s customer database making sure it is always up to date. This is for system checking of customer records and for future call out leads for potential clients and referrals.
  • Review and qualify leads if they are valid data, scrutinizing all the submitted requirements and verified through call out to check if all matched. Performs data entry via CRM. Communicates with the sales and aftersales team for application endorsements.
  • Extremely detail-orientated possesses strong multi-tasking and prioritization skill sets as we consistently aligned with the timeline for each application.
  • OFFICER-IN-CHARGE/SALES AND CUSTOMER SERVICE TEAM LEAD
  • Performed as the Assistant Retail Manager for over 5 years, fostered a positive work environment by cultivating strong relationships among team members and promoting open communication channels and providing cheerful yet servant leadership for smooth daily operations
  • Responsible for supervising, managing and motivating team members on a daily basis conducting regular audits.
  • Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
  • Reporting for weekly operations review with co-leaders, coordinating with other departments to bridge all operation gaps.
  • Able to act proactively to ensure effective collaboration across all 23 store staffs, aligning my personal development and expanding my skills with the ability to stay on top of stress and pressure, adaptive to fast paced changes and is comfortable quickly shifting between multiple priorities and roles.
  • Trained team members on quality assurance principles, nurturing a culture of accountability and high performance.
  • Direct experience in a customer service role as I have handled aftersales concerns for over 11 years with focus on bringing solutions to customer concerns and goes the extra mile if needed, to deliver an end-to-end customer experience.
  • Direct experience in sales for over 5years as the consistent top seller, assisting all customers with their applications. Monitored each team member’s daily to monthly sales performance by discussing the root cause analysis and sharing of best practices.
  • Direct experience handling post order tracking shipments and inventory ensuring all stocks are replenished regularly. Forecasts fast, slow and non-moving stocks as needed and coordinates with warehouse. Finalizes reconciliation and stocks confirmation reports ensuring zero variance monthly.
  • Has extensive experience using order and case management with CRM systems.

Education

Bachelor of Science - Computer And Information Sciences

Laguna State Polytechnic University
San Pablo City, Province Of Laguna
03.2012

Skills

  • Quality lead generation
  • Qualifying and prospecting leads
  • Outbound/Inbound calling
  • Lead nurturing
  • Sales prospecting
  • Accurate data entry
  • CRM management
  • People Management
  • Team Leadership
  • Customer Service

Accomplishments

  • Recognized nationwide for Q1 and Q2 Spotlight Award for achieving 100% score for Sales and Aftersales Quality Performance.
  • Top Seller hitting the highest revenue sales for All Core and Non Core products target month on month.
  • One of the stores nationwide with zero variance for monthly stock confirmation and inventory planning.

Timeline

Lead Generation Specialist

Highland Healthcare
09.2024 - Current

Cold Caller

EREG Investment Group
05.2024 - 10.2024

Appointment Scheduler

Divvy Realty/Rising Star Academy/Nailtorious
05.2024 - 10.2024

Appointment Scheduler

Humanities With Weichert
05.2022 - Current

Quality and Operations Manager/Sales Manager

Globe Telecom
10.2012 - 05.2014

Bachelor of Science - Computer And Information Sciences

Laguna State Polytechnic University

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JOEBELL NUEVO