Joearch Bienvinido
Valenzuela
Summary
- 20 years plus background of professional experience in selling Telco products and services which solutions offerings, focus on Government and Corporate Sales Key skills and Industry experience: Country and Team Leadership, Sales and Marketing Management, Operations Management, Product Management, Business Development Management, Account, and Industry Planning and Management in key sectors such as Telecommunication, Power and Utilities, Gaming and Hospitality, Healthcare, Retail and Distribution, Government and Public Sector, Financial Services, and Manufacturing Industry.
- Motivated Sales Director offering 2 years of progressive advancements within the technology industry. Bilingual executive leveraging English fluency to reach broad and diverse markets across the Philippine region. Proven to excel in fast-paced environments driven by consumer demand and hyper-competitive markets.
Overview
26
26
years of professional experience
Work History
Sales Director
Armada Innovation Labs
Level 10-1 One Global Place, 25th St. Cor, 5th Ave, Taguig, 1632 Metro Manila
10.2022 - 06.2023
- Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
- Coordinated action plans for sales team to penetrate new markets.
- Hired and trained talented employees to build valuable, skilled sales team.
- Coached and mentored team members to build sales and negotiation skills.
- Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
- Collaborated with sales personnel to discuss strategies to close lucrative deals
- Developed strategies to position business that shape and capitalize on emerging customer and market needs.
- Developed and implemented strategic sales plans to increase customer base and ensure customer retention.
- Established and maintained relationships with key customers to identify new business opportunities.
- Analyzed data on customer buying habits, preferences and demands in order to optimize product offerings.
- Collaborated with marketing team to develop promotional materials that effectively communicated the company's message.
- Negotiated contracts with potential clients while maintaining a focus on profitability objectives.
- Managed financial forecasting for future sales activity based on historical performance metrics.
- Developed incentive programs to motivate staff towards achieving set targets.
- Identified areas for improvement within the organization's existing processes and procedures.
- Monitored competitor activities in order to anticipate changes in the marketplace.
- Created reports summarizing monthly performance results against established goals.
- Partnered with vendors to secure discounts on products or services used by customers.
- Ensured compliance with applicable laws governing sale of goods or services.
- Tracked monthly sales to generate reports for business development planning.
Regional Sales Head PH
Revez Motion
Zervex, 8 Ubi Rd 2, Singapore 408538
11.2021 - 09.2022
- Developed and implemented policies, procedures, and processes to ensure the efficient operation of the Sales Support department.
- Provided leadership and guidance to sales support team members in order to achieve desired results.
- Collaborated with other departments to identify opportunities for improvement in customer service delivery.
- Monitored the performance of sales support staff, providing feedback and coaching when necessary.
- Created reports on activity levels, customer satisfaction metrics, and other relevant data.
- Analyzed customer feedback surveys to identify areas where changes or improvements could be made.
- Managed the budget for the Sales Support department, ensuring that resources were used efficiently and effectively.
- Developed strategies to increase customer loyalty by providing exceptional service experience.
- Implemented incentive programs designed to motivate employees to meet individual goals as well as overall objectives.
- Reviewed customer complaints and concerns promptly, taking appropriate action when necessary.
- Maintained strong relationships with vendors, suppliers and other external partners involved in Sales Support activities.
- Ensured compliance with all applicable laws, regulations and company policies related to Sales Support operations.
- Served as a liaison between customers and internal teams such as Marketing, Customer Service or IT.
- Identified trends within the industry that could potentially impact sales support operations.
- Participated in trade shows, conferences representing the company's brand and products, services offerings.
- Organized meetings with key stakeholders from various departments in order to discuss challenges and solutions associated with Sales Support operations.
Product Solution Head
Infocentric Solutions Inc
200 Canley Rd, Pasig, Metro Manila
12.2018 - 05.2020
- Identify opportunities to present customized software solutions for organization imaging accounts
- Ensure strengthening sales position in the account through discussing the depth of organization resources and solutions
- Coordinated with stakeholders from other departments such as IT, operations and finance to ensure smooth execution of projects.
- Assessed customer feedback data and identified areas for improvement in terms of product features or services provided.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience, and drive growth.
- Defined and analyzed product metrics to facilitate the growth of the product.
- Participate actively in all introductory sales calls
- Update and maintain widespread engineering knowledge plus complex product aspect.
- Developed and implemented product strategy to increase customer satisfaction, while meeting business objectives.
- Monitored and analyzed market trends to identify opportunities for product improvement.
- Conducted research on competitors' products to assess their strengths and weaknesses.
- Collaborated with sales teams to develop effective marketing campaigns for product launches.
Business Unit Head
Microdata Systems and Management, Inc.
Crystal Bldg., 199 CM Recto St. Cor, A. Mabini, San Juan, Metro Manila
09.2014 - 09.2018
- Developed and implemented strategies to improve operational efficiency of the business unit.
- Established key performance indicators for the business unit and monitored progress against objectives.
- Led team meetings, communicated goals and objectives, and provided direction to staff members.
- Analyzed data to identify areas of improvement in cost savings, customer service, and process efficiencies.
- Negotiated contracts with vendors and suppliers for products or services needed by the business unit.
- Developed new products or services based on market trends and customer feedback.
- Monitored industry developments related to the business unit's operations.
- Coordinated cross-functional teams to ensure project deliverables were met on time.
- Implemented policies, procedures, systems, and processes that improved organizational effectiveness.
- Formulated pricing strategies for product lines while considering market conditions and competition.
- Worked closely with other departments in order to develop integrated solutions to complex problems facing the organization as a whole.
- Reviewed reports from subordinate staff regarding progress toward achieving goals; offered guidance when needed.
- Participated in strategic planning sessions with senior management aimed at setting long term goals for the company's growth initiatives.
Software Asset Management Consultant
Microsoft Philippines, Inc.
11F, One Ayala West Tower, Ayala Avenue, Corner Edsa, Makati, 1223 Metro Manila
09.2013 - 07.2014
- Designed reports to track software licenses, usage trends, and potential risks associated with non-compliance.
- Identified opportunities for the consolidation or rationalization of existing software licenses.
- Provided guidance to clients on software asset management best practices, including license optimization and inventory control.
- Conducted audits of clients' IT assets and systems to identify areas for improvement in terms of cost savings and efficiency.
- Analyzed vendor agreements regarding software license rights and restrictions in order to maximize value for customers.
- Researched emerging technologies and industry trends related to software asset management solutions.
- Assisted customers in developing strategies for managing their IT assets more effectively over time.
- Worked closely with vendors to negotiate favorable pricing on new purchases or renewal fees for existing products.
- Assisted clients in creating a comprehensive inventory of all hardware and software assets across their organization.
- Implemented automated tools that enabled streamlined tracking of software licenses throughout their lifecycle.
- Provided advice on how to optimize utilization rates through virtualization techniques or other cost-saving measures.
Product Manager
Columbia Technologies, Incorporated
1136-1146 J Julio Nakpil, Malate, Manila, 1004 Metro Manila
01.2012 - 05.2013
- Identified product gaps and generating innovative ideas to expand market share, improve customer experience, and drive growth.
- Defined and analyzed product metrics to facilitate the growth of products.
- Worked with sales teams to land customer wins in complex deals.
- Engaged customers through interviews to define product vision, features, and releases.
- Leveraged technical knowledge to navigate functional requirements.
- Conducted ongoing market research and competitive analysis to possess in-depth knowledge of markets, procedures and customers.
- Developed business plans to evaluate market opportunity and strategic fit for new product concepts.
- Developed marketing programs for several new product offerings to bring in additional revenue.
- Boosted customer base penetration with creative promotional approaches.
- Collaborated with marketing team and functional management to achieve business and marketing strategy objectives.
- Supported new business development by designing appealing product sales promotions.
- Defined and implemented cost reduction strategies throughout product development lifecycle to maximize profitability.
- Managed product demonstrations, testimonials and benchmarks for performance evaluation.
- Developed product roadmaps to help guide the development of new products.
- Conducted market research and competitive analysis for existing and potential products.
Business Development Manager
XCEL SOFTWARE SOLUTION
U 2503 Union Bank Plaza Meralco Ave, Cor Sapphire Rd, Pasig, Metro Manila
11.2009 - 06.2011
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Established new customer accounts using negotiation and sales closing abilities.
- Determined business development opportunities and implemented effective strategies for client acquisition.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Leveraged cold calling, in-person visits, and referrals to build leads.
- Identified new customers through pipelining, pre-qualification, and territory analysis and management.
- Gathered and analyzed business, market, and competitor information to support the development of a strategic marketing plan.
- Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
- Participated in industry and trade organizations to build industry and customer alliances.
- Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Product Manager
WORDTEXT SYSTEMS, INC
1005 Metropolitan Ave, Makati, 1205 Metro Manila
11.2007 - 11.2009
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience, and drive growth.
- Defined and analyzed product metrics to facilitate the growth of the product.
- Engaged customers through interviews to define product vision, features, and releases.
- Helped coordinate testing to verify the quality and usability of new product features.
- Leveraged technical knowledge to navigate functional requirements.
- Conducted ongoing market research and competitive analysis to possess in-depth knowledge of markets, procedures, and customers.
- Developed business plans to evaluate market opportunity and strategic fit for new product concepts.
- Developed marketing programs for several new product offerings to bring in additional revenue.
- Boosted customer base penetration with creative promotional approaches.
- Collaborated with marketing team and functional management to achieve business and marketing strategy objectives.
- Supported new business development by designing appealing product sales promotions.
Site Acquisition Officer
Smart Communications, Inc.
SMART Tower, 6799 Ayala Ave, Makati, 1226 Metro Manila
03.1998 - 08.2005
- Completed site surveys, marked locations and oversaw construction of various projects.
- Participated in site selection, acquisition and zoning processes for new construction projects.
- Developed strategies to negotiate with local governments and landowners to acquire land rights for new sites.
- Conducted due diligence on potential sites, including research into local regulations, zoning laws, survey requirements.
- Managed relationships with stakeholders such as local government officials, attorneys, and real estate brokers.
- Drafted contracts related to the purchase of land or other property rights necessary for construction projects.
- Negotiated terms of sale agreements between the company and landowners.
- Reviewed all documents pertaining to land transactions prior to closing.
- Coordinated surveys and appraisals of prospective sites.
- Provided technical support during all phases of the site acquisition process.
- Collaborated closely with internal teams throughout the entire acquisition process.
- Attended public hearings related to proposed development projects in order to represent the company's interests.
- Identified project needs by reviewing project objectives and schedules.
- Monitored performance of project team members to provide performance feedback.
Sales Assistant
Smart Communications, Inc.
SMART Tower, 6799 Ayala Ave, Makati, 1226 Metro Manila
05.1997 - 02.1998
- Greeted customers, identified their needs, and provided product recommendations.
- Provided customer service by answering questions about products and services.
- Demonstrated how to use cell phone features to customers in-store.
- Assisted customers with troubleshooting their device issues.
- Explained different types of plans available for purchase.
- Processed payments using point-of-sale systems.
- Maintained up-to-date knowledge of new products and services offered by the company.
- Researched technical specifications of various devices to answer customer inquiries promptly.
- Created reports on sales activities and inventory levels for management review.
- Informed customers about promotions and special offers from the company.
- Organized displays to attract more customers to the store.
- Generated leads through referrals from satisfied customers.
- Updated customer information in the database for future reference purposes.
- Checked stock levels periodically to ensure an adequate supply of items.
Education
Bachelor of Arts - Hotel And Restaurant Management
Polytechnic University of The Philippines
1016 Anonas, Sta. Mesa, Maynila, Kalakhang Maynila06.1994
Skills
- Business Development
- Sales Expertise
- Operations
- Market Penetration
- Product and Service Sales
- Sales Strategies
- Territory Management
- Strategic Alliances
- Performance Monitoring
- Vendor Management
- Networking and Relationship Building
- Key Performance Indicator Tracking
- Staff Management
- Presentations and Public Speaking
- Sales Planning
- Contract Negotiations
- Market Trend Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Director
Armada Innovation Labs
10.2022 - 06.2023
Regional Sales Head PH
Revez Motion
11.2021 - 09.2022
Product Solution Head
Infocentric Solutions Inc
12.2018 - 05.2020
Business Unit Head
Microdata Systems and Management, Inc.
09.2014 - 09.2018
Software Asset Management Consultant
Microsoft Philippines, Inc.
09.2013 - 07.2014
Product Manager
Columbia Technologies, Incorporated
01.2012 - 05.2013
Business Development Manager
XCEL SOFTWARE SOLUTION
11.2009 - 06.2011
Product Manager
WORDTEXT SYSTEMS, INC
11.2007 - 11.2009
Site Acquisition Officer
Smart Communications, Inc.
03.1998 - 08.2005
Sales Assistant
Smart Communications, Inc.
05.1997 - 02.1998
Bachelor of Arts - Hotel And Restaurant Management
Polytechnic University of The Philippines
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