Jocille Tesorero

Adept at navigating high-stress situations, I enhanced customer satisfaction significantly at Startek Philippines through critical thinking and proficient use of Microsoft Office Suite. My ability to resolve disputes and manage escalated calls with professionalism and efficiency stands out, showcasing my blend of technical and interpersonal skills.

Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.