Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jochelle Dollisen

Jochelle Dollisen

Cleaner
Maria Siquijor,Siquijor

Summary

Proven expert in Cleaning and customer service, with a track record of enhancing client satisfaction and loyalty at Cheng Woon Fai. Leveraged deep cleaning expertise and exceptional communication skills. Skilled in eco-friendly practices and efficient in problem-solving, consistently delivering tailored cleaning solutions that exceed expectations. Well-organized House Cleaner with experience. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs. Reliable enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Detailed House Cleaner with Six years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.Dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry . Positive and energetic professional comfortable working with minimal supervision. Results-driven excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Motivated Housekeeper with 6 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a Cleaner position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

House Cleaner

Cheng Woon Fai
04.2014 - 03.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.
  • Improved client retention rates through trust-building activities such as following up after appointments.
  • Increased efficiency in completing tasks by implementing new techniques learned from industry training programs or workshops attended.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Handled requests for extra linens, toiletries and other supplies.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Education

BSIT - Computer And Information Sciences

Siquijor State Collage
Lazi Siquijor Philippines
04.2011

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation
  • Kitchen Cleaning
  • Floor cleaning
  • Quality Assurance
  • Glass cleaning
  • Household Management
  • Deep cleaning expertise
  • Surface sanitation
  • Payment Collection
  • Clothes laundering
  • Window Cleaning
  • Window Washing
  • Clutter removal
  • Pet mess cleanup
  • Childcare assistance
  • Wall scrubbing
  • Waste disposal
  • Floor sweeping
  • Eco-friendly Practices
  • Packing and Unpacking
  • Furniture treatment
  • Ironing clothes
  • Safe Chemical Handling
  • Odor Control
  • Basic Repairs
  • Dusting Techniques
  • Laundry proficiency
  • Steam Cleaning
  • Floor polishing
  • Gardening tasks
  • Meal Preparation
  • Mold prevention
  • Quality Assurance Controls
  • Teamwork
  • Vacuuming and sweeping
  • Residential Cleaning
  • Mopping and sweeping
  • Cleaning and organizing abilities
  • Customer service-focused
  • Excellent oral and written communication
  • Cleaning bathrooms
  • Customer-Oriented
  • Hospitality background
  • Cleaning techniques
  • Complex Problem-Solving
  • Vacuuming
  • Interior and exterior cleaning
  • Physically strong
  • Folding clean laundry
  • Exceptional communicator
  • Dusting furniture
  • Laundry Management
  • Chemical Handling
  • Sorting and washing laundry
  • Restroom detailing
  • Ordering cleaning supplies
  • Tile and grout care
  • Building Maintenance
  • Supply Inventory Management
  • Budget Control
  • Ceiling fan cleaning
  • Hazardous chemical training
  • Infection Control
  • Resident support
  • Floor scrubber machines
  • Time Management
  • Multitasking and Prioritizing
  • Work Planning and Organization
  • Sweeping and Mopping
  • Kitchen Cleaning and Dishwashing
  • Guest Service and Support
  • Relationship Building
  • Professional and Courteous
  • Team Support and Collaboration
  • Commercial Cleaning
  • Guest Request Response
  • Furniture Moving
  • Deep Cleaning Protocols
  • Floor Vacuuming
  • Storage Area Management
  • Data Entry
  • Restroom Servicing
  • Supply Restocking
  • Heavy Lifting
  • Window Blind Dusting
  • Floor Cleaning, Polishing, and Waxing
  • Rug and Carpet Cleaning
  • Staff Training
  • Electronic Communication
  • Quality Control
  • Trash Collection and Disposal
  • Supply Stocking
  • Process Improvement

Timeline

House Cleaner

Cheng Woon Fai
04.2014 - 03.2020

BSIT - Computer And Information Sciences

Siquijor State Collage
Jochelle DollisenCleaner