JOCELYN REYES
Virtual Assistant
Angeles City,Pampanga
Summary
Diligent and detail-oriented Administrative Virtual Assistant with a proven track record of being effective and efficient in office operations and delivering comprehensive administrative support. Expertise in streamlining processes and facilitating project coordination, resulting in enhanced efficiency and productivity. I am pragmatic, initiative-driven, resourceful, and can manage multiple tasks simultaneously, ensuring a seamless workflow and client satisfaction. Committed to contributing to organizational success through proactive problem-solving and a strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Admin Assistant /Sales Lead Generator (Part-Time)
Grant Marketing
06.2023 - Current
- Conduct deep online research (e.g., using Google ,Apollo, Instantly, Chat GPT, Perplexity, LinkedIn, etc.) to identify potential clients or target accounts that match the company's Ideal Customer Profile (ICP).
- Gather and verify key contact information (names, titles, emails, phone numbers and websites) for decision-makers within those organizations and upload them in CRM ( HubSpot).
- Managed over 1000+ of leads.
- Increased qualified leads and deals.
Property Management Support - Real Estate (Admin Assistant)
Stafflink-Philippines Inc.
09.2023 - 05.2024
- Creating Sales Advice (Comparative Market Analysis (CMA)) and Rental Analytics.
- Drafting and Sending New/Renewal of Lease Agreement for Tenants (with Bond, pets agreement, and other necessitated documents).
- Planning, Mapping and issuing of Routines Inspection runs.
- Process Maintenance or Job Orders (Smoke Alarms, House repair and other house’s utilities).
- Processing Applications (New Tenancy).
- PME inbox management.
- Sending messages/reminders for due rentals or arrears.
- Preparing Form 5 (turn over to New management/Agency).
- Processing Break Lease and vacating tenant.
- Online and offline listings of property advertisement.
- Submitting Rental references.
- Highly performed and build trust in our client.
Property Management Support-Real Estate (General Virtual Assistant)
CLARK OUTSOURCING
01.2023 - 09.2023
- Process rental/tenancy applications (may need to call tenants to follow up documents and/or take calls from tenants following up on their rental applications)
- Process Maintenance Requests or Job Orders
- Inbox and Calendar Management
- Update spreadsheets and Checklists
- General Data-Entry
- Draft and send contracts, agreements, documents, notices, etc.
- Process the relevant documents for vacating Tenant/s or Break Lease.
Engineering/Admin Staff
RSDR ELECTRICAL CONSTRUCTION SERVICES former RS Delos Reyes Enterprises
05.2018 - 10.2022
- Preparing Quotations (Bill of Materials), Terms and Conditions, Contracts, Endorsement letters, Letters of Intent, and other Business correspondence.
- Accepting and processing Approved Job Orders and confirmed Proposals from the client (thru emails).
- Securing and applying of Bonds (Surety, Performance, CARI, and Warranty Bond) as required by the client for payment contract purposes.
- Billing and Collection management follow-up and update customer’s unpaid balances, dues, other unsettled payments.
- Securing all pertinent documents for Bidding (Private and Public Entities).
- Attending and arranging of Seminars for Manpower’s accreditation and certification (i.e. for DOLE and TESDA ).
- Preparing and issuing of employees' Memorandum.
- Monitoring of other Materials (Street Lights) inventory.
- Updating of Company Profile.
- Monitoring of awarded, ongoing, and completed projects.
- Other Duty: Reliever of a co-employee’s absence and unavailability.
Officer-in-charge (USS-Special Operation Dept.)
Hausland Development Corporation Fiesta Communities, Inc.
06.2016 - 05.2018
- Real Estate Property Electric Utilities Management
Education
Associate - Computer Science
MEGA Computer College
Angeles City, Province Of Pampanga, Philippines04-2011
Skills
- Proficient in computer applications
- Advanced English comprehension
- Strong verbal and written communication
- Effective organizational skills
- Administrative support
- Expertise in CRM software
- Social Media Prospecting
TOOLS & SOFTWARES USED
- Microsoft Offices (Outlook, Word, Excel, PowerPoint)
- Google Workspace (Gmail, Drive, Meet, Calendar, Docs, Sheets, Keep, Forms)
- Property Me
- Airtable
- Console Cloud
- Price Finder
- Inspect Real Estate
- Docusign
- REX (listings)
- Real Works (drafting docs)
- HubSpot (with certificates)
- Apollo.io
- Never Bounce
- Bouncify
- Send Potion
- Instantly
- Canva
- Capcut
- Notion
- AI Tools
QUALIFICATIONS
- Hardworking and energetic; flexible; skillful; adapt easily to change of environment and work schedule.
- Maintain decision-making skills essential to provide competent and dignified service.
- Personable with a positive attitude; interface well with people, families, staff, and the community.
- Team leader with the ability to organize efficient work and able to create a positive working environment.
Certification
- Certified Inbound, HubSpot Academy
UNDERTAKING
I hereby certify that the information contained in the foregoing application is true and correct and any false is sufficient ground for perjury and rejection of my application.
Timeline
Property Management Support - Real Estate (Admin Assistant)
Stafflink-Philippines Inc.
09.2023 - 05.2024
Admin Assistant /Sales Lead Generator (Part-Time)
Grant Marketing
06.2023 - Current
Property Management Support-Real Estate (General Virtual Assistant)
CLARK OUTSOURCING
01.2023 - 09.2023
Engineering/Admin Staff
RSDR ELECTRICAL CONSTRUCTION SERVICES former RS Delos Reyes Enterprises
05.2018 - 10.2022
Officer-in-charge (USS-Special Operation Dept.)
Hausland Development Corporation Fiesta Communities, Inc.
06.2016 - 05.2018
Associate - Computer Science
MEGA Computer College