Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

JOCELYN RAMOS

Payment Manager
Manila, NCR
“Everybody can be great…because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love.”
Martin Luther King, Jr.
JOCELYN RAMOS

Summary

Experienced fund management professional with excellent administrative, critical thinking and organizational skills. Proficient in documentation requirements and payment regulations. Familiar with financial controls, project management and team collaboration. Effective in processing both routine and urgent requests. Works quickly and within established guidelines to evaluate and approve or deny payments

Overview

24
years of professional experience
4
years of post-secondary education

Work History

Smartmoneta, Inc. (formerly Bigcat Software Solutions, Inc.)
Makati City

Payment Manager
05.2022 - Current

Job overview

  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Reviewed volume and gross profit report to assess company efficiency.
  • Developed strategic plans for day-to-day payment operations.
  • Implemented and regularly reviewed standard operating procedures to ensure the accuracy and efficiency of the processes.
  • Planning to meet respective goals based on management requirements and expectations
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Managed fund in, payouts and fund management tasks to guarantee five-star service for clients.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Maintained team productivity by efficiently scanning, submitting and archiving records.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Supported the head of the department with special projects and additional job duties.
  • Manage day-to-day operations to meet performance, quality and service expectations

Bigcat Software Solutions, Inc (formerly Oakleigh Capital Ltd.)
Makati City

Assistant Manager
05.2011 - 05.2022

Job overview

  • Supervises the whole Deposit Verification Team under the Fund Management Department
  • Balancing the capacity of each bank accounts and take necessary action, i.e
  • Responsible for the daily payment transactions processing (fund in/out), ensuring all payments are processed accurately and in a timely manner, complying with all Standard Operating Procedures
  • Escalating issues to related department
  • Planned, created, tested and deployed system enhancements to produce high quality systems to meet and exceed customer expectations and to cope up with the fast-pace payment systems
  • Reporting the team’s Operations Loss, Incident Report, Monthly Deposit Report, and all other reports for a certain period
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Handle all back office duties related to Fund Management
  • Perform all other support duties as may be necessary from time to time
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Honda Cars Makati Inc, An Ayala Group of Company
Quezon City

Cashier/Treasury Assistant
12.2004 - 05.2011

Job overview

  • Receives payments in the form of cash, check and credit cards for all types of transactions
  • Checks and verifies validity and completeness of payments made by customers for vehicle sales prior to their releases
  • Handles petty cash fund
  • Prepares deposit slips of cash and check collections and see to it that all collections are deposited to the bank on or before the next banking day
  • Arranges all honored credit card transactions by preparing summaries and settlements and ensures that all charges are paid by the credit card companies on time
  • Prepare & submits daily cash position report, which includes cash flow of the company- investments, funds requirements and resources, disbursements and other relevant reports to the Finance Manager
  • Manages the daily cash inflows/outflows and funding requirements of the company
  • Acts as liaison between management and bank institutions to ensure that the company is aware of current status of loans, credit lines and prevailing interest rates.

Worker's Credit Corporation
Manila

Accounting Assistant, •Worker
08.1999 - 09.2003

Job overview

  • Process and verify loan applications and monitors approval of applications
  • Update and maintain individual accounts for each borrowers
  • Analyze and maintain up-to-date accounts of borrowers and resolve delinquent accounts
  • In-charge with the general accounting functions; maintain journals and handles A/P and A/R
  • Prepares income statements and taxes
  • Provide telephone support with administrative and secretarial support functions for the President (directly reports to the President and presentation of reports during meetings)
  • Coordinates and manages multiple priorities and tasks.

Education

University of The East

BS from Accountancy
06.1995 - 04.1999

University Overview

  • University Scholar (from 1995 to 1998)
  • Member of The Junior Philippine Institute of Accountants (JPIA- UE Chapter)

Skills

Payment verification

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Availability
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Timeline

Payment Manager

Smartmoneta, Inc. (formerly Bigcat Software Solutions, Inc.)
05.2022 - Current

Assistant Manager

Bigcat Software Solutions, Inc (formerly Oakleigh Capital Ltd.)
05.2011 - 05.2022

Cashier/Treasury Assistant

Honda Cars Makati Inc, An Ayala Group of Company
12.2004 - 05.2011

Accounting Assistant, •Worker

Worker's Credit Corporation
08.1999 - 09.2003

University of The East

BS from Accountancy
06.1995 - 04.1999

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JOCELYN RAMOSPayment Manager