Jocelyn Magat
Bacoor,Cavite
Summary
Strategic Business Leader experienced in driving service expansion and performance improvement within complex environments. Developed a culture of accountability through clear goal-setting and effective leadership development, while managing accreditation and compliance standards to ensure quality and support growth. Focused on enhancing operational efficiency and fostering team collaboration to achieve organisational objectives.
Overview
2
2
Languages
1
1
Certification
26
26
years of professional experience
Work History
Managing Director
TUV Nord Philippines Inc.
Alabang , Philippines
07.2012 - 06.2026
- Drove operational growth while managing accreditation assessment, ensuring ongoing compliance with industry standards.
- Manage ongoing assessment to maintain DAKKS and IATF accreditation.
- Developed strategies and policies that enhanced organisational improvements.
- Build performance-optimisation culture using clear goals and regular follow-through routines.
- Monitor operations to keep processes aligned with targets and forecasts.
- Expand service portfolio by integrating engineering and calibration services.
- Develop people by mentoring senior staff to strengthen leadership capability.
Management Systems Auditor
Tuv Rheinland Sdn. Bhd.
Kuala Lumpur , Malaysia
03.2010 - 06.2012
- Audit automotive suppliers under IATF 16949 requirements.
- Conducted audits for organisations to ensure compliance with ISO 9001 and ISO 14001 standards.
- Plan audits using customer inputs and previous nonconformities.
- Prepared audit reports for Technical Reviewer's approval, ensuring clarity and completeness of findings.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Actively listened to customers to fully understand requests and address concerns.
- Cultivated and maintained productive relationships with colleagues and clients to facilitate effective communication and collaboration.
- Assisted team by taking on additional responsibilities to enhance overall performance.
Freelance auditor and trainer
TUV Rheiland Philippines
Makati, Philippines
02.2008 - 02.2010
- Conducted audits of organisations for compliance with ISO 9001, ISO 14001, and ISO/TS 16949 standards, identifying areas for improvement and ensuring adherence to regulatory requirements.
- Prepared audit reports to support continual improvement initiatives and facilitate review by the Technical Reviewer.
- Conducted public training on kaizen, problem solving, ISO 9001, ISO 14001, and core tools, enhancing participants' understanding and application of quality management principles.
Management Systems Auditor
TUV Sud PSB Philippines
Pasig, Philippines
01.2005 - 01.2008
- Executed audits to ensure compliance with ISO 9001 and ISO 14001 standards, supporting quality assurance efforts.
- Performed audits across automotive supply chain against ISO/TS 16949 requirements.
- Planned and prepared for scheduled audits using company information and past findings.
- Prepared and submitted audit reports for technical reviewer review and approval.
- Cultivated strong working relationships with stakeholders, facilitating collaboration and communication.
- Engaged customers to identify needs and deliver exceptional service, enhancing client satisfaction.
- Listened actively to customers to clarify requests and address concerns.
- Assumed extra responsibilities to enhance team performance. to support team success.
Assistant QA Manager
Radix Communication Inc.
Rosario, Cavite, Philippines
03.2000 - 12.2005
- Led internal audit team and audit process to find improvement opportunities.
- Produced detailed audit reports and briefed senior management on actionable recommendations.
- Resolved non-conformance issues on time to prevent customer complaints.
- Maintained quality management system daily to meet QS 9000 requirements.
- Managed incoming inspection to keep production materials compliant with set standards.
- Monitored staff performance, implementing improvement plans to address identified gaps.
- Arranged regular review meetings for quality metrics and improvement goals.
- Conducted second-party audits for suppliers, ensuring compliance and tracking corrective actions.
- Managed reliability laboratory checks and submitted reports to the R&D team.
Education
Bachelor of Science - B.S. Industrial Engineering
University of Sto. Tomas
Manila01-1991
NVQ Level 2 - MBA
De La Salle University
ManilaSkills
- Regulatory compliance
- ISO standards
- Quality management
- Audit planning
- Accreditation management
- Process improvement
- Operational efficiency
- Performance metrics
- Revenue growth
- Portfolio development
- Strategic planning
- Strategic visioning
- Client relationship management
- Corrective action
- Leadership mentoring
- Leadership mentoring
Languages
English
Proficient
C2
Filipino
Proficient
C2
Certification
- ISO 9001 Lead Auditor certified
- ISO 14001 Lead Auditor certified
- IATF 16949 Lead Auditor certified
Interests
- Watching movies
- Reading
- Taking long walks
- bonding with family and friends
Timeline
Managing Director
TUV Nord Philippines Inc.
07.2012 - 06.2026
Management Systems Auditor
Tuv Rheinland Sdn. Bhd.
03.2010 - 06.2012
Freelance auditor and trainer
TUV Rheiland Philippines
02.2008 - 02.2010
Management Systems Auditor
TUV Sud PSB Philippines
01.2005 - 01.2008
Assistant QA Manager
Radix Communication Inc.
03.2000 - 12.2005
Bachelor of Science - B.S. Industrial Engineering
University of Sto. Tomas
NVQ Level 2 - MBA
De La Salle University