I have fun for clean and green environment, farm work like planting treeand
Jocelyn GRACILLA
Caregiver/beautician/therapist/cashier/farmer
Cabiao
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
22
22
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Salon Owner/Operator
Celine Nail Spa And Beauty Salon
Cabiao
06.2016 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Learned and remained updated on statutory requirements and regulations.
- Conducted audit inspections and independent checks to verify parts and materials.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
Sales Representative
Tiongsan Department Store And Supermarket
Baguio City
11.2013 - 06.2014
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Collaborated with cross-functional teams to identify and address customer needs.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Built relationships with customers and community to promote long term business growth.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Achieved or exceeded company-defined sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Associate In Business Administration - Business Administration And Management
Institute of Creative Computer Technology
V.V. Soliven Cainta Rizal 06.2001 - 10.2022
Caregiver - Career And Technical Education
Emperor International
Tatay Rizal 07.2018 - 12.2018
Skills
Customer Relations
undefinedAccomplishments
- Supervised team of 5 staff members.
- Achieved 100%. Company quota through effectively helping with co-workers.
- Documented and resolved Issue which led to clear and organise..
Certification
Kanlungan ni Maria home for the aged. Antipolo city Philippines
Interests
To explore different places culture and language
To learn unique techniques
Timeline
Kanlungan ni Maria home for the aged. Antipolo city Philippines
12-2029
Caregiver - Career And Technical Education
Emperor International
07.2018 - 12.2018
Salon Owner/Operator
Celine Nail Spa And Beauty Salon
06.2016 - Current
Sales Representative
Tiongsan Department Store And Supermarket
11.2013 - 06.2014
Professional costumer training (Tiongsan Harrison dept.Store Baguio city
06-2013
Associate In Business Administration - Business Administration And Management
Institute of Creative Computer Technology
06.2001 - 10.2022
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