I have fun for clean and green environment, farm work like planting treeand .
Jocelyn GRACILLA
Caregiver/beautician/therapist/cashier/farmer
Cabiao
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
22
22
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Salon Owner/Operator
Celine Nail Spa And Beauty Salon
Cabiao
2016.06 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Learned and remained updated on statutory requirements and regulations.
- Conducted audit inspections and independent checks to verify parts and materials.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
Sales Representative
Tiongsan Department Store And Supermarket
Baguio City
2013.11 - 2014.06
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Collaborated with cross-functional teams to identify and address customer needs.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Built relationships with customers and community to promote long term business growth.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Achieved or exceeded company-defined sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Associate In Business Administration - Business Administration And Management
Institute of Creative Computer Technology
V.V. Soliven Cainta Rizal 2001.06 - 2022.10
Caregiver - Career And Technical Education
Emperor International
Tatay Rizal 2018.07 - 2018.12
Skills
Customer Relations
undefinedAccomplishments
- Supervised team of 5 staff members.
- Achieved 100%. Company quota through effectively helping with co-workers.
- Documented and resolved Issue which led to clear and organise..
Certification
Kanlungan ni Maria home for the aged. Antipolo city Philippines
Interests
To explore different places . culture and language.
To learn unique techniques.
Timeline
Kanlungan ni Maria home for the aged. Antipolo city Philippines
2029-12
Caregiver - Career And Technical Education
Emperor International
2018.07 - 2018.12
Salon Owner/Operator
Celine Nail Spa And Beauty Salon
2016.06 - Current
Sales Representative
Tiongsan Department Store And Supermarket
2013.11 - 2014.06
Professional costumer training (Tiongsan Harrison dept.Store Baguio city
2013-06
Associate In Business Administration - Business Administration And Management
Institute of Creative Computer Technology
2001.06 - 2022.10
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