C language
JOCELLE ANNE MIKEE A GEDANG
IT CONSULTANT/ OFFICE STAFF
QUEZON CITY
Summary
Reliable employee seeking Virtual Assistant position. Offering excellent communication and good judgment. Dependable with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work History
IT Consultant
Pipesolution Inc.
Quezon City
03.2022 - Current
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Created service level agreement for IT operational functions and help desk operations.
- Inspected equipment, assessed functionality and optimized controls.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Adjusted design parameters to incorporate new features.
Office Staff Assistant
Pipesolution Inc.
Quezon City
03.2022 - Current
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Secured essential information and determined logistics to coordinate meetings and travel.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Developed presentations and generated reports to facilitate office operations.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Leveraged accounting software to manage expenses and keep track of finances.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Prepared meeting rooms and materials and recorded important information.
- Executed record filing system to improve document organization and management.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Interacted with customers by phone, email or in-person to provide information.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Completed clerical tasks such as filing, copying and distributing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed [Number] calendars to strategically coordinate meetings, appointments and events.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Education
Bachelor of Science - Information Technology
Lyceum of The Philippines University - MNL
Manila City, Philippines 06.2016 - Current
High School Diploma -
Siena College Inc.
Quezon City, Philippines 06.2009 - 03.2012
Skills
Application development
undefinedSoftware
C
JavaScript
PHP
SQL
HTML
CSS
Timeline
IT Consultant
Pipesolution Inc.
03.2022 - Current
Office Staff Assistant
Pipesolution Inc.
03.2022 - Current
Bachelor of Science - Information Technology
Lyceum of The Philippines University - MNL
06.2016 - Current
High School Diploma -
Siena College Inc.
06.2009 - 03.2012
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