Jobeth Nero
Pampanga
Summary
Organized and adaptable professional with a strong eye for detail and a proactive approach to tasks. Skilled in managing multiple responsibilities efficiently while maintaining accuracy and quality. Known for problem-solving and delivering reliable results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Ticket Puller | Inventory Management Specialist
GEOS SL
09.2022 - 10.2025
- Researched and identified potential events and ticket opportunities based on client interests and market trends.
- Created and managed buyer accounts, including presale code collection, account registration, password setup, and adding credit cards.
- Monitored ticket drops and event releases to ensure timely buying and accurate tracking of ticket availability.
- Prepared and maintained zone templates and ticket specifications used as guides for organized and efficient ticket management.
Customer Service Representative(Technical Support)
INFOCOM TECHNOLOGIES
06.2019 - 06.2022
- Provided technical support by performing troubleshooting and configuration assistance on the customer’s end to resolve connectivity and service issues.
- Created and managed support tickets, ensuring accurate documentation and timely resolution.
- Handled social media inquiries related to products, services, billing, and after-sales concerns.
- Delivered prompt and professional responses, maintaining high customer satisfaction and a positive brand image.
Assistant Stage Manager
REPERTORY PHILIPPINES
01.2019 - 01.2019
- Assisted the Stage Manager in coordinating stage operations and ensuring smooth execution of performances.
- Supported artists and crew with props, costumes, and stage markings to maintain organization and accurate placement during shows.
- Prepared and checked microphones, lapels, and other audio equipment, ensuring each performer was set and ready before performances.
- Supported on-stage and backstage activities, adjusting to each production’s needs to ensure smooth and efficient performances.
Education
Bachelor of Arts - Mass Communication
Pamantasan Ng Lungsod Ng Muntinlupa
Muntinlupa City04-2019
Skills
- Customer service and client relations, ensuring high satisfaction and timely resolution of inquiries
- Technical troubleshooting and system configuration for seamless operations
- Social media support and online engagement management
- Data entry, inventory tracking, and accurate record-keeping
- Ticketing operations and presale code handling for secure purchases
- Account setup, registration, and secure payment processing
- Event research and analysis to support strategic decisions
- Stage and production coordination, supporting smooth performance execution
- Task prioritization and workflow management across multiple responsibilities
- Strong attention to detail and accuracy in documentation and operations
TOOLS & SYSTEMS
Ticketing & Event Platforms: Ticketmaster, Automatiq, SeatGeek, StubHub, Insomniac
Communication & Collaboration: Slack, Discord, Hubstaff, Clarity, Fuse
Productivity & Data Management: Google Sheets, Microsoft Excel
Timeline
Ticket Puller | Inventory Management Specialist
GEOS SL
09.2022 - 10.2025
Customer Service Representative(Technical Support)
INFOCOM TECHNOLOGIES
06.2019 - 06.2022
Assistant Stage Manager
REPERTORY PHILIPPINES
01.2019 - 01.2019
Bachelor of Arts - Mass Communication
Pamantasan Ng Lungsod Ng Muntinlupa