Summary
Overview
Work History
Education
Skills
Position Desired
Competencies And Skills
Government Training And Seminars
Dependent
Personal Information
Accomplishments
Timeline
Generic
JOBERT SANDRINO

JOBERT SANDRINO

RESTAURANT OPERATIONS MANAGER
Polangui, Province of Albay

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

17
17
years of professional experience
8
8
years of post-secondary education

Work History

RESTAURANT MANAGER

SOUTH ASIA HOT POT INC.
09.2023 - 11.2023
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Streamlined front-of-house operations by introducing digital reservation systems and mobile payment options for enhanced convenience.
  • Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Reconciled cash and credit card transactions to maintain accurate records.

Operations Manager

UPTOWN DONUTS COMPANY
06.2022 - 05.2023
  • Responsible for day-to-day operations of the restaurant, managing and directing subordinates and staff for best practices including quality food, quality service, customer satisfaction, and cleanliness
  • Making Reports and scheduling of Managers, Supervisors and other staff.
  • Strategic target goal for profitable sales growth.
  • Extensive monitoring,ability and efficiency towards development.
  • Resourcefulness of the Team and Direct Manager for Operations,Quality,and Production Department.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Analyzed and reported on key performance metrics to senior management.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Increased profit by streamlining operations.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Sales and Marketing Consultant

ALEEF COMPANY TRADING
06.2020 - 06.2021
  • Department Head Responsible for and Directing Team for Sales and Marketing strategies, techniques, and optimistic result profit gained by collective efforts
  • Purchase Orders, Lead for Proposal Meetings, and Account Strategies for different prospective clients.

Store Manager

NOURISH RESTAURANT
01.2019 - 01.2020
  • Responsible for day-to-day operations of the restaurant, managing and directing subordinates and staffs for best practices including quality food, quality service, customer satisfaction, and cleanliness
  • Making Reports and scheduling of staff
  • Strategic positions for profitable sales growth.

Marketing Manager

DJ EVE GENERAL MERCHANDISE AND HOUSE OF WELLNESS
07.2018 - 08.2019
  • Managing and supervising a team, responsible for marketing strategies, and dealing with meeting closed profit accounts of clients.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Mentored local personnel on best practices and protocols to maximize productivity.

RESTAURANT MANAGER/STORE MANAGER

ONE THOUSAND AND ONE NIGHT
09.2015 - 08.2018
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
  • Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Developed unique events and special promotions to drive sales.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Maximized quality assurance by completing frequent line checks.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.

SALES ASSOCIATES

ABENSON GROUP OF COMPANIES
12.2011 - 12.2012
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Q.A Supervisor

Sterling Paper Products Enterprises
01.2007 - 01.2010
  • Direct head of Quality Control, supervising the team in the consistent quality of products
  • Reports and Standards with teamwork and efficiency.

CHECKER

STERLING PAPER PRODUCTS ENTERPRISES
04.2007 - 08.2007
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.

Education

AB. MASS COMMUNICATION Major in Journalism -

UNIVERSITY OF RIZAL SYSTEM
01.2003 - 04.2006

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Polangui General Comprehensive High School
01.1998 - 04.2002

Skills

Recruitment

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Position Desired

Manager

Competencies And Skills

  • Optimistic
  • Hardworking
  • Good Leadership and Managing Skills
  • Equipped with working experiences both Food and Beverages Industry and Sales and Marketing
  • Excellent in Communications
  • Responsible and Hardworking
  • Computer Literate: Excel. Word and PowerPoint

Government Training And Seminars

  • Department of Interior and Local Government, Seminar Workshop on Business Correspondence, 09/18/14
  • Department of Budget and Management Regional Office V, Planning and Budgeting, 07/09/14 - 07/11/14
  • Mayon Association of Sanggunian Secretaries (MASS), Seminar on Conflict Management and Stress Coping Mechanism, 04/24/15
  • National Police Commission, Philippine National Police, Enhancement Seminar for Brgy. Officials and Brgy. Peace Action Team, 03/12/14
  • Community Based Disaster Risk Reduction Management Training, Concourse Convention Center Legazpi City, 01/31/13 - 02/01/13
  • Department of Defense United States of America, First Aid Rescue Technique Seminar, 04/28/14 - 05/02/14
  • Bicol Information Research and Development Center Inc., 05/01/14 - 05/03/14

Dependent

Prinze Andrei Xzybert Sandrino

Personal Information

  • Age: 37
  • Place of Birth: Polangui, Albay, Philippines
  • Date of Birth: 09/29/86
  • Marital Status: Married

Accomplishments

SEMINARS AND TRAININGS ATTENDED IN THE PHILIPPINES


a) (Department of Interior and Local Government) Local Government of Polangui, Albay)PHILIPPINES

Seminar Workshop on Business Correspondence September 18, 2014

Office Administration

Protocol Management

Communication System

a) Department of Budget and Management Regional Office V

(Association of Local Budget Officers in Region V (ALBOREV), Inc.

Planning and Budgeting ( Tanchuling Hotel Legazpi City – July 9-11 2014)

b) Seminar on Conflict Management and Stress Coping Mechanism

Mayon Association of Sanggunian Secretaries (MASS) April 24, 2015

Baranggay Association of Sanggunian Secretaries (BASS) Polangui, Albay

c) National Police Commission , Philippine National Police ( March 12, 2014)

Enhancement Seminar for Brgy. Officials and Brgy. Peace Action Team

d) Community Based Disaster Risk Reduction Management Training

Concourse Convention Center Legazpi City (Januray 31 – February 01, 2013)

e) Basic Orientation Seminar for Newly Elected Brgy. Officials (March 24-25 2014)

f) Department of Defense United States of America

Security Engagement Board, Republic of The Philippines and United States

First Aid Rescue Technique Seminar ( April 28- May 02, 2014)

g) Bicol Information Research and Development Center Inc. ( May 1-3, 2014)

Framework on Multi-Sectoral Services Seminar


Timeline

RESTAURANT MANAGER

SOUTH ASIA HOT POT INC.
09.2023 - 11.2023

Operations Manager

UPTOWN DONUTS COMPANY
06.2022 - 05.2023

Sales and Marketing Consultant

ALEEF COMPANY TRADING
06.2020 - 06.2021

Store Manager

NOURISH RESTAURANT
01.2019 - 01.2020

Marketing Manager

DJ EVE GENERAL MERCHANDISE AND HOUSE OF WELLNESS
07.2018 - 08.2019

RESTAURANT MANAGER/STORE MANAGER

ONE THOUSAND AND ONE NIGHT
09.2015 - 08.2018

SALES ASSOCIATES

ABENSON GROUP OF COMPANIES
12.2011 - 12.2012

CHECKER

STERLING PAPER PRODUCTS ENTERPRISES
04.2007 - 08.2007

Q.A Supervisor

Sterling Paper Products Enterprises
01.2007 - 01.2010

AB. MASS COMMUNICATION Major in Journalism -

UNIVERSITY OF RIZAL SYSTEM
01.2003 - 04.2006

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Polangui General Comprehensive High School
01.1998 - 04.2002
JOBERT SANDRINORESTAURANT OPERATIONS MANAGER