Jobelle Magat Villegas
Teacher
Baliwag City
Summary
Dynamic individual leveraging versatility and robust work ethic to deliver impactful support and clear communication in customer service, virtual assistance, administration, logistics, and teaching, ensuring organizational success and client satisfaction.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Clerk
Pamahalaang Barangay ng Subic
2024.04 - 2025.08
- Provide clerical and administrative support to the Punong Barangay and the council.
- Draft, prepare and file letters, memoranda, ordinances, resolutions and reports.
- Maintain and organize barangay records, official documents and communication logs.
- Safeguard and maintain barangay certifications, permits and other official forms.
- Attend to residents’ inquiries and service requests promptly and courteously.
- Perform other related tasks as may be assigned.
Academic Relief Services
St. Francis De Assisi Montessori School
2023.08 - 2024.03
- Effectively managed classroom behavior and maintained a safe and orderly environment, resulting in zero disciplinary incidents during the school year.
- Collaborated with school staff and parents to provide regular updates on student progress and address any concerns, resulting in a 95% satisfaction rate among stakeholders.
Customer Service Rep/Technical Support/Data Analyst/Virtual Assistant
Convergys, VXI, Accenture, Epic Venture VA
2016.01 - 2021.01
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements.
- Prepare customer spreadsheets and keep online records.
High School Teacher
Batia High School - DepEd
2017.05 - 2019.12
- Taught English and MAPEH to 9-10th grade students following the curriculum.
- Prepared comprehensive lesson plans based on the updated curriculum from the Department of Education.
- Fostered a positive learning environment by incorporating team building activities and positive reinforcement techniques.
- Focused on the social and emotional development of adolescent students through service learning and experiential education.
College Instructor
Bulacan State University - Bustos Campus
2013.07 - 2015.04
- English language instructors plan, prepare and deliver English language sessions.
- Help students improve their English language skills.
- Check and assess students' work pointing out their areas of weaknesses and how to work on improving them.
High School Teacher
Notre Christi Academy of the Philippines
2012.06 - 2013.04
- Plan lessons and instruct students in the subject I teach.
- Assess students' abilities, strengths, and weaknesses.
- Adapt lessons to changes in class size.
- Grade students' assignments and exams.
Education
MASTER IN EDUCATION MANAGEMENT - undefined
Nueva Ecija University of Science and Technology
2026-03
BACHELOR OF SECONDARY EDUCATION - Major in English
Bulacan State University - Bustos Campus
2008-01
High School - undefined
Mariano Ponce High School
2001-01
Elementary - undefined
Subic Elementary School
1997-01
Skills
Communication proficiency (oral & written)
time-focused organization
Logical reasoning
Customer service excellence
Meticulous attention
Microsoft Office and Google Workspace skills Email proficiency Data management expertise
Interpersonal communication and teamwork
First Aid trained
Certification
Licensure Examination for Teachers Passer
References
- Guillermo M., Fundo, Principal, 0943-047-0252, Caybonga High School
- Renz Viceo, Domingo, Barangay Captain, 0943-452-2302, Pamahalaang Barangay ng Subic
Timeline
Clerk
Pamahalaang Barangay ng Subic
2024.04 - 2025.08
Academic Relief Services
St. Francis De Assisi Montessori School
2023.08 - 2024.03
High School Teacher
Batia High School - DepEd
2017.05 - 2019.12
Customer Service Rep/Technical Support/Data Analyst/Virtual Assistant
Convergys, VXI, Accenture, Epic Venture VA
2016.01 - 2021.01
College Instructor
Bulacan State University - Bustos Campus
2013.07 - 2015.04
High School Teacher
Notre Christi Academy of the Philippines
2012.06 - 2013.04
MASTER IN EDUCATION MANAGEMENT - undefined
Nueva Ecija University of Science and Technology
BACHELOR OF SECONDARY EDUCATION - Major in English
Bulacan State University - Bustos Campus
High School - undefined
Mariano Ponce High School
Elementary - undefined
Subic Elementary School