Jobal Toyoken
Baguio City, Province Of Benguet
Summary
Adept at safe driving and time management, I significantly enhanced customer trust and satisfaction during my tenure at KM 6 General Merchandise. Leveraging strong interpersonal skills and a clean driving record, I consistently met deadlines without compromising quality. My proactive approach and ability to make informed decisions under pressure led to a zero-incident driving history, underscoring my commitment to safety and efficiency.
Overview
6
6
years of professional experience
Work History
Company Driver
KM 6 General Merchandise
02.2024 - Current
- Performed daily vehicle inspections before and after trips.
- Maintained impeccable driving record and history of zero incidents.
- Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
- Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
- Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
- Transported items to and from company site with focus on safety and efficiency.
- Assisted with loading and unloading tasks, ensuring efficient turnaround times at customer locations.
- Developed strong relationships with customers by addressing concerns promptly, leading to increased trust in the company''s services.
LPG Delivery Driver
Laizel & Haziel LPG
09.2023 - 01.2024
- Delivered LPG to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Assistant Manager
D' Hunters Hotel and Restaurant
01.2021 - 09.2023
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Personal Driver
Dr. Melbil Fonite
10.2018 - 12.2020
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Remained calm under pressure during unexpected challenges such as road closures or vehicle malfunctions, quickly devising alternate solutions to ensure timely arrival at destinations.
- Developed deep knowledge of local routes and area destinations.
Education
Senior High School - Electronics NC II
Baguio School of Business And Technology INC
Baguio City, Province Of Benguet, Philippines05-2018
High School Diploma -
Gobernador Bado Dangwa Agro-Industrial School
Kapangan, Benguet04-2016
Skills
- Safe driving practices
- Clean driving record
- Punctuality
- Product delivery
- Strong Interpersonal Skills
- Time management ability
- electrical wiring installation
- knowledge in cooking any kinds of foods-novice level
- Decision-making
Timeline
Company Driver
KM 6 General Merchandise
02.2024 - Current
LPG Delivery Driver
Laizel & Haziel LPG
09.2023 - 01.2024
Assistant Manager
D' Hunters Hotel and Restaurant
01.2021 - 09.2023
Personal Driver
Dr. Melbil Fonite
10.2018 - 12.2020
Senior High School - Electronics NC II
Baguio School of Business And Technology INC
High School Diploma -
Gobernador Bado Dangwa Agro-Industrial School
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