JOARLENE C. MOJICA
Muzon I Rosario
Summary
To obtain a responsible position in a company where my experience, accomplishments and proficiency will allow me the opportunity for growth.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Engineering/Mold Staff
Plastic Plus Manufacturing Inc.
Rosario, Cavite
10.2017 - 04.2025
- Leading complex engineering projects, mentoring other engineers, and providing technical guidance
- Planning sprints, prioritizing tasks, allocating resources, and establishing schedules and deadlines.
- Analyzing current procedures and practices, evaluating the effectiveness of technologies, and analyzing data
- Communicating with clients and coworkers about analysis results, and providing information to the public.
- Ensuring projects adhere to safety regulations and industry standards
- Contributing to the broader technical vision of the company, and injecting engineering context into organizational decisions
- Report to engineering directors and supervise senior engineers.
Area Supervisor
DSWD R-IV
Muntinlupa
04.2015 - 12.2015
- Overseeing a group of field validators support to enumerators
- Reviewing and providing immediate assessments of household assessments (HAFs)
- Ensuring that enumerators are covering the assigned areas
- Offering periodic feedback on the development of the household assessment
- Enlisting the assistance of the MLGU to secure barangay spot maps
- Consolidating the accomplishments of the enumerators under their supervision
- Receiving complaints in the designated areas
Customer Support
PORTAL@LJ2RM Computer Sales & Repair
Kawit, Cavite
10.2008 - 12.2009
- Responding to customer inquiries and requests via telephone, email, chat, or in-person
- Answering questions, giving advice and support, and explaining products or services
- Handling complaints and returns, troubleshooting common issues, and escalating questions to the appropriate departments
- Recording inquiries, requests, resolutions, and follow-up tasks
- Receiving orders, calculating charges, and processing payments
- Following up with customers to check that they're still satisfied with their purchases
- Suggesting information about other products and services that might benefit customers
Assistant Personnel
SH INTERNATIONAL INC.
Rosario, Cavite
12.2005 - 03.2007
- Keeping personnel records, including confidential files, up to date and accurate
- Helping to source candidates, writing and posting job ads, and conducting background checks
- Overseeing the onboarding process, including orientations and ensuring new hires have the necessary resources
- Processing payroll, answering employee questions, and fixing processing errors
- Answering questions, handling incoming mail, and verifying backgrounds and tax information
- Organizing meetings and arranging travel
- Keeping computer systems up to date
- Preparing spreadsheets and reports
Import / Export Staff
YOO SHIN INTERNATIONAL INC.
Rosario, Cavite
05.2003 - 02.2005
- Overseeing all import and export activities, including managing inbound and outbound shipments
- Ensuring that all import and export processes comply with relevant laws and regulations
- Preparing and processing import and export documents, permits, and licenses
- Coordinating with custom agents, freight forwarders, warehouse staff, shipping companies, clients, suppliers, and manufacturers
- Monitoring the delivery of all cargoes and maintaining status reports of all shipments
- Monitoring and responding to all custom inquiries and requests
- Obtaining required product certification for all export and import products for custom clearance
- Maintaining records of all entries, from importation, delivery, receiving, warehousing, export, and liquidation
Education
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
Manila01-2001
Skills
- MS Office
- MS Excel
- MS Word
- Powerpoint
- Autocad
- WPS office
- Google workspace: worksheet
- Google workspace: workspace
- Google workspace: drive
- Google workspace: docs
- Google workspace: slide
Certification
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Custom
- Virtual Assistance/ Customer Service/ English Proficiency Training, ClairVoyance, 2024-11-04, 2024-11-08
- Google Workspace Training, Claire Voyance, 2024-11-11, 2024-11-15
- Social Media Management Training, Claire Voyance, 2024-11-18, 2024-11-22
- Introduction of Plastic Injection Machine, Metal Industry Research and Development Center, Department of Science and Technology, 2024-07-15, 2024-07-15
- Advanced Technical Drawing, Metal Industry Research and Development Center, Department of Science and Technology, 2023-12-06, 2023-12-13
- Basic Training for Pollution Control Officers, PlasticPlus Manufacturing Inc., Dreamquest, 2023-08-15, 2023-08-19
- Internal/ External Auditing Course, ISO 1901:2015; ISO 14001:2015, PPLUS Peza, Rosario, Cavite, 2022-03-22, 2022-03-22
- Design of Experiment Taguchi Method, Intergarted Micro-Electronics Inc., Laguna, Cavite, 2022-01-27, 2022-01-27
- Agile and Transformed Factories for the future, On Demand webinar, 2021-09-22, 2021-09-22
- Auditing techniques, Intergarted Micro-Electronics Inc., Laguna, Cavite, 2021-01-22, 2021-01-22
- PROCESS RISK MANAGEMENT EFFECTIVENESS (PRIME) WORKSHOP, Schneider Electric, PEZA Rosario, Cavite, 2018-07-12, 2018-07-12
- TOOLING MANAGEMENT& 5’S METHOLOGY TRAINING, Schneider Electric, Rosario, Cavite, 2018-07-12, 2018-07-12
- 8D (EIGHT DISCIPLINES OF PROBLEM SOLVING), Intergrated Micro Electronics Inc., Laguna, Cavite, 2018-03-21, 2018-03-22
- ISO Standard 9001, Plastic Plus manufacturing Inc., 2017-12-01, 2017-12-31
- JAPANESE LANGUAGE TRAINING, Municipality of Rosario, 2017-05-02, 2017-05-02
- AMERICAN POWER CONVERSION, Export Processing Zone Authority, Rosario, Cavite, 2002-08-28, 2002-08-28
- ISO 9002 AWARENESS, ISO 14001 AWARENESS, 7’S, VGB Center Training & Development Corporation, Suite 304 Virka Bldg. 1191 EDSA cor. Roosevelt Ave., Quezon City, 2001-10-22, 2002-05-10
- ULTIMATE JOB SEARCH STRATEGIES, Computer Technological Center (Lecture Room), 1998-11-30, 1998-11-30
- HOUSEHOLD SERVICES NCII (Professional Household Manager), USEC TRAINING CENTER, INC., 3/F Bianca Marie Arcade, KM17, Panapaan VI, Bacoor, Cavite, Philippines, 2009-10-24, 2009-10-24
Timeline
Engineering/Mold Staff
Plastic Plus Manufacturing Inc.
10.2017 - 04.2025
Area Supervisor
DSWD R-IV
04.2015 - 12.2015
Customer Support
PORTAL@LJ2RM Computer Sales & Repair
10.2008 - 12.2009
Assistant Personnel
SH INTERNATIONAL INC.
12.2005 - 03.2007
Import / Export Staff
YOO SHIN INTERNATIONAL INC.
05.2003 - 02.2005
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES