JOANNE MARIE MEDRANO
Talisay, Province Of Negros Occidental
Summary
Experienced and detail-oriented Quality Assurance Nurse Head with a strong background in remote healthcare quality management. Skilled in conducting virtual audits, reviewing electronic health records, and ensuring compliance with international healthcare standards. Proven ability to lead quality improvement initiatives, manage incident reporting systems, and deliver staff training through online platforms. Adept at using digital tools for data analysis, performance tracking, and team collaboration. Committed to enhancing patient safety and clinical excellence in virtual and hybrid healthcare environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Nurse Head
MRC Mobile Medical Group
07.2023 - Current
- Supported continuous improvement initiatives, leading to higher patient satisfaction scores and overall better care outcomes.
- Implemented process improvements that resulted in reduced documentation errors, enhancing overall record-keeping accuracy across all departments involved in patient care delivery.
- Developed and implemented internal audits to ensure consistent adherence to established policies, procedures, and guidelines throughout the nursing department.
- Conducted root cause analyses to identify factors contributing to adverse events, enabling timely corrective action and reducing future risks.
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
Labor and Delivery Room Nurse
Dr. Pablo O Torre Memorial Hospital
05.2017 - 03.2023
- Provided comprehensive care to laboring women from admission through delivery and immediate postpartum recovery.
- Assisted with normal spontaneous vaginal deliveries (NSVD), cesarean sections, and emergency obstetric procedures.
- Monitored maternal and fetal vital signs using electronic fetal monitoring and responded to signs of distress or complications.
- Administered medications including oxytocin, epidurals, and pain relief as per physician’s orders.
- Supported patients and families emotionally and educationally during labor, delivery, and postpartum transitions.
- Ensured sterile techniques and safety protocols were strictly followed during all procedures and deliveries.
- Collaborated with obstetricians, midwives, pediatricians, and anesthesiologists to ensure coordinated, patient-centered care.
- Documented labor progress, delivery details, and maternal-newborn assessments accurately and in a timely manner.
Medical-Surgical and Pediatric Ward Nurse
Dr. Pablo O Torre Memorial Hospital
06.2014 - 11.2014
- Delivered bedside care to both adult and pediatric patients with diverse medical and post-operative conditions.
- Monitored patient vitals, conducted physical assessments, and administered medications with age-appropriate dosages and techniques.
- Provided emotional support and health education to patients and families, tailored to developmental stages and individual needs.
- Assisted in procedures such as wound care, IV therapy, catheterization, and NG tube insertion, following strict safety and infection control standards.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Responded effectively to emergencies, demonstrating calm decision-making and prioritization in fast-paced ward settings.
Nurse Clinical Assistant
Dr. Pablo O Torre Memorial Hospital
11.2013 - 03.2014
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, subcutaneous and intramuscular injections and monitored responses.
- Assisted with wound care, IV therapy, catheter insertion, and mobility support to promote comfort and recovery.
- Educated patients and families on health conditions, treatments, and discharge instructions.
Education
Bachelor of Science - Nursing
Riverside College
Bacolod City, Province Of Negros Occidental, Philippines04-2013
Skills
- Clinical Auditing & Chart Review
- Policy & Procedure Development
- Performance Improvement
- Staff Training & Education
- Data Collection & Analysis
- Interdisciplinary Collaboration
- Strong Communication Skills
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Electronic health records
- ICD-10 Codes
Affiliations
- Member, Rotaract Club of Bacolod-Marapara (2011 - 2025)
- Member, Philippine Nurses Association – Negros Occidental Chapter (2013 - 2025)
Certification
- Basic Life Support
- Advanced Cardiovascular Life Support
Languages
Filipino
English
Timeline
Quality Assurance Nurse Head
MRC Mobile Medical Group
07.2023 - Current
Labor and Delivery Room Nurse
Dr. Pablo O Torre Memorial Hospital
05.2017 - 03.2023
Medical-Surgical and Pediatric Ward Nurse
Dr. Pablo O Torre Memorial Hospital
06.2014 - 11.2014
Nurse Clinical Assistant
Dr. Pablo O Torre Memorial Hospital
11.2013 - 03.2014
Bachelor of Science - Nursing
Riverside College
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