JOANNE ASHLEY ESPERA

A dynamic Receptionist with a proven track record at OKADA MANILA, I excel in customer relations and office administration, ensuring a seamless guest experience. Skilled in verbal communication and data entry, I significantly improved guest satisfaction by efficiently managing bookings and resolving concerns, demonstrating a keen sense of security awareness and organizational prowess.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

• Recognized by customers and [Job Title] for expedient and effective service.
• Assisted management with the training of [Number] new staff members.
• Held first-point-of-contact for all internal and external communications with executive-level officers.
• Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
• Awarded "Employee of the Month" for delivering outstanding administrative support.

I  WILL TEACH DANCE TO SOMEONE ELSE,I HELP WITH CHURCH ACTIVITIES. I LIKE TO PARTICIPATE IN SPORTS IN OUR AREA.