Joanne Ocampo

• Manage the Bank’s Debit Card Issuing and other Acquiring Business such as Transit (Open-Loop) and Mobile Payment Systems
• Supervise the unit's business operations (i.e.,debit/prepaid cards, card procurement and production, transit and mobile payment solutions
• Project Manager ( Automated Fare Collection System and POS Acquiring Project)
• Reviews report and analysis of Product performance and other related activities
• Conducts Product Presentation as subject-matter experts
• Business Team lead/ rep for small-scale projects, including medium-large scale In-house Projects/development
• Plans and develops programs for the new bank's products and services
• Oversees the execution/implementation of the product initiatives of digital products/ services
• Manages relationships with payment card schemes/networks and other strategic partners
• Represent the Unit/Department as a Technical Working Group Lead, Business or Change Management Team Lead/member in various Project Activities
• Review and studies new digital products and industry trends, improve existing card products, and present to the appropriate Bank Committees

• Product Owner and Manager of the Bank’s card products and other card card-related services
• Review and propose modifications to existing Debit Card Product features and benefits to maximize profitability and meet customer needs
• Manage relationships with Card Payment Network (BancNet, Visa, MasterCard), Card Vendors, and Third Party Service Providers
• Collaborate with Corporate and Marketing Team from Payment Schemes to ensure effective communication of products to customers and improve portfolio metrics
• Develop operational procedures for products, services and systems supported
• Work closely with the cross-functional to support ideation, design, development, launch and support of new products
• Evaluate product performance and recommend changes to the product or marketing strategy to optimize program performance
• Assist management by developing effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to regulatory agencies, switch/payment schemes (BSP, BancNet, Visa, MasterCard)
• Develop advanced card product knowledge in order to support project and product development
• Supervise the teams under the Debit Card Management Unit.

I. PROJECT MANAGEMENT

• Ensure efficient and smooth implementation of card product/variants Participate and prepare documentation for the implementation of card- related system/product development /enhancement (large-scale project)
• Manage on-going projects and assist branches and other Bank unit on various concerns pertaining to Card Products

II. PRODUCT MANAGEMENT

• Ensure efficient and smooth card product implementation
• Promote card product features, advantages and benefits Ensure compliance with existing regulations pertinent to the implementation and adoption of Debit Cards (e.g. BSP, Visa International Operating Rules )

III. MANAGE LOCAL AND INTERNATIONAL NETWORK BUSINESS REQUIREMENTS AND OTHER PARTNERSHIPs FOR E-BANKING FACILITY

• Maintained excellent attendance record, consistently arriving to the training program
• Participated in team-building activities to enhance working relationships.
• Proved successful working within tight deadlines and fast-paced atmosphere during the training period
• Led projects and analyzed data to identify opportunities for improvement for the Integration Project

• Updates, posts, and reconciles Peso/Dollar savings, current and time deposits, and other bank transactions;
• Handles modified disbursement system transactions;
• Preparation of daily trial balance and proof sheets;
• Preparation of subsidiary ledgers for time deposit accounts;
• Monitor mishandled demand deposits and prepares corresponding warning letters to concerned clients;
• Prepares daily, weekly and monthly reports;
• Act as alternate over-the-counter teller or ATM teller

• Attends to the opening of accounts for all kinds of deposits
• Interviews prospective customers and explains services available
• Receives and processes applications for over-the-counter transactions such as manager’s checks, demand drafts and telegraphic transfers
• Prepares daily, weekly, and monthly bank transaction reports
• Act as Petty cash custodian
• Act as alternate over-the-counter teller or ATM teller

• Attends to the opening of accounts for all kinds of deposits
• Interviews prospective customers and explains services available
• Processes applications for over-the-counter transactions such as manager’s checks, demand drafts, and telegraphic transfers
• Prepares daily, weekly, and monthly bank transaction reports