Joanne Malijan
Tanauan City
Summary
Seeking for a position that will utilized fullest potential and will give opportunity for career and personality growth and to contribute to the goal of the company.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Contact Tracer
DILG Batangas
11.2020 - 12.2021
- Communicated with COVID-19 patients and other exposed persons via phone call, text and e-mail.
- Investigated and identified confirmed and suspected coronavirus cases, documenting potentially affected contacts.
- Daily assessment of health screen and symptoms.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Performed record keeping by logging client information within secure contact-tracing.
- Collaborated with local organizations to expand health services and resources.
- Provided professional services and support in dynamic work environment.
- Help community to lessen spread of virus and save lives.
Quality Control/Quality Assurance Inspector
Kedica Philippines Corporation
02.2014 - 08.2016
- Inspected incoming and outgoing materials for accuracy and quality.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Managed to deliver quotas on time.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Restaurant Team Member
KFC – Tanauan
11.2012 - 07.2013
- Greeted guests pleasantly and answered menu questions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Supported sales efforts by suggestively upselling food items and increasing checks.
- Served food and beverages promptly with focused attention to customer needs.
- Passed audit of mystery shopper and received incentive for customer satisfaction.
Production Operator
Moatech Manufacturing Corporation
09.2011 - 03.2012
- Used established assembly instructions to complete jobs quickly and accurately.
- Inspected final products to assess compliance with quality standards.
- Managed to deliver quotas on time and deliver customer satisfaction.
Material Handler/Inspector/Packer
Koyo Manufacturing Corporation
07.2010 - 01.2011
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Performed inventory control to accurately track product levels.
- Transported inventory items to appropriate locations.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Packed items into appropriate containers for shipment.
- Managed to deliver quotas and satisfy clients.
Service Crew
Jollibee Foods Corporation
10.2009 - 04.2010
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Operated cash registers and POS systems.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Our service helps company increase sales and deliver customer satisfaction.
Education
Bachelor of Science in Business Administration - Marketing Management
Tanauan Institute Inc.
Tanauan City, Batangas 01.2016 - 04.2020
Skills
Point-Of-Sale Transactions
Teamwork and Collaboration
Interactive Communication Skills
Verbal and Written Communication
Product Assembly
Quality Assurance Standards
Customer Relations
Marketing and Advertising
Trainings And Seminars
- Franchise Asia (How to Invest Right Franchise Seminar), SMX Convention Center, Pasay City, 03/31/2018
- MANAGEMENT CONFERENCE 2018, Malvar Cultural Center Malvar, Batangas, 09/2018
References
Kimberly Jane G. Carino
Nurse II
Center for Health Development IV-A
Tanauan CHO
09493298020
Timeline
Contact Tracer
DILG Batangas
11.2020 - 12.2021
Bachelor of Science in Business Administration - Marketing Management
Tanauan Institute Inc.
01.2016 - 04.2020
Quality Control/Quality Assurance Inspector
Kedica Philippines Corporation
02.2014 - 08.2016
Restaurant Team Member
KFC – Tanauan
11.2012 - 07.2013
Production Operator
Moatech Manufacturing Corporation
09.2011 - 03.2012
Material Handler/Inspector/Packer
Koyo Manufacturing Corporation
07.2010 - 01.2011
Service Crew
Jollibee Foods Corporation
10.2009 - 04.2010