Joanna Marie Delatonga RN

Adept at enhancing customer satisfaction, I leveraged empathy and technical expertise at VXI Global Holdings to resolve complex issues, boosting user experience. My background in healthcare and sales, with a focus on patient confidentiality and strong interpersonal skills, consistently drove positive outcomes. Achieved notable sales growth by identifying key accounts and maintaining professionalism under pressure.

Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.