JOANNALISA PAZ
Quezon City
Summary
Accustomed to fast-paced environments, with experience in areas such as customer service, cash handling and conflict resolution. Strong ability to manage multiple tasks while maintaining a friendly and professional demeanor. Demonstrated success in fostering positive relationships with customers and colleagues, contributing to an upbeat and welcoming atmosphere. Known for strict adherence to compliance norms and regulations.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Iqor PH
09.2024 - 08.2025
Customer Service Representative
Afni Inc Philippines
06.2022 - 08.2024
Customer Service Representative
IBEX Global Philippines
10.2020 - 06.2022
Dental Hygienist
Dental Care Corner
04.2020 - 09.2020
Dental Hygienist
Santorini Digital Express Dental Clinic
07.2019 - 03.2020
Education
Certificate in Dental Hygiene NC IV -
De Ocampo Memorial College
BS - Psychology
Adamson University
Skills
- Computer literate
- Data entry
- Email management
- Payment processing
- Retail sales customer service
- Refunds processing
- Verbal and written communication
- Dental education
- Customer relationship management
References
- Dra. Charnelle Pelo, 09657720891
- Ms. Joanne Olo, 09957808231
- Ms. Mari Fe Olaybal, 09369355424
Languages
English
Advanced
C1
Timeline
Customer Service Representative
Iqor PH
09.2024 - 08.2025
Customer Service Representative
Afni Inc Philippines
06.2022 - 08.2024
Customer Service Representative
IBEX Global Philippines
10.2020 - 06.2022
Dental Hygienist
Dental Care Corner
04.2020 - 09.2020
Dental Hygienist
Santorini Digital Express Dental Clinic
07.2019 - 03.2020
Certificate in Dental Hygiene NC IV -
De Ocampo Memorial College
BS - Psychology
Adamson University