Joannah Marie Ballon
Davao Del Norte
Summary
With nearly 20 years of retail experience, I am an energetic and friendly professional who excels in various roles including teller, sales associate, jewelry appraiser, and manager. Throughout my career, I consistently provide exceptional customer service, manage cash transactions, ensure security of valuables, and drive sales growth. My strong understanding of banking operations, compliance regulations, inventory management, and appraisal techniques allows me to effectively contribute to previous employers' success. As a proactive leader, I am committed to excellence, efficiency, and delivering results. With my diverse expertise and versatile skill set, I am ready to excel in any position and make valuable contributions to organizational success.
Overview
21
21
years of professional experience
Work History
Teller/Cashier
Tagum Global Medical Center Inc.
05.2024 - Current
- Manage cash transactions, including payments, deposits, withdrawals with accuracy and efficiency
- Balanced cash drawers and maintained accurate records of transactions in compliance with the company policy and banking regulations
- Implemented and enforced security measures to safeguard the vault and its contents, including cash, valuables, and important documents
- Maintain good customers service with satisfaction
- Perform task with integrity and Honesty
Cattle Slaughterer
Tobings Meat Wholesaling
08.2020 - Current
- Participated in ongoing professional development opportunities to stay current on industry trends and advancements in slaughterhouse technology.
- Enhanced operational efficiency by regularly reviewing and updating standard operating procedures to reflect best practices within the industry.
- Maximized carcass yield by utilizing expert knife skills and precise cutting techniques during the slaughtering process.
- Minimized downtime during machinery malfunctions by quickly identifying issues and coordinating timely repairs with maintenance personnel.
- Supported quality control efforts by diligently inspecting final products for defects or contamination before shipment to customers.
Teller/Sales Associate/Vault Custodian/Jewelry Appraiser/Branch Manager
New Pag-Asa Pawnshop Inc.
05.2009 - 12.2023
- Providing customer service in terms of their financial needs
- Manage cash handlings
- Answering customers query about the service and product we offered
- Handling customers in a polite manner
- Product knowledge
- Provide proper coaching to the newly hired
- Oversaw daily branch operations, including staff supervision, scheduling, and performance management
- Conducted jewelry appraisal using gemological knowledge and appraisal techniques to determine the value of precious items accurately
Sales Associate
New City Commercial Corporation
03.2004 - 04.2009
- Maintain inventory levels, organized displays, and ensured the cleanliness and appearance of the product and its availability
- Met and exceeded sales goals by building rapport with customers, identifying their needs, and recommending appropriate products
- Provided after-sales support, including product cleaning and organizing to ensure the customer satisfaction
- Advised customers on purchases based on their personal needs, current promotions, and other sales-based considerations
- Led general upkeep during trading hours and after closing, including maintaining cleanliness, organizing shelves, and restocking
Education
Bachelor of Science - Business Administration major in Management
University of Mindanao
Tagum City, Davao Del NorteSkills
- Customer service
- Interpersonal communication skills
- Cash handling & POS
- Time management
- Product & Brand knowledge
- Empathy & friendliness
- Responsible & hardworking
- Leadership skills
Timeline
Teller/Cashier
Tagum Global Medical Center Inc.
05.2024 - Current
Cattle Slaughterer
Tobings Meat Wholesaling
08.2020 - Current
Teller/Sales Associate/Vault Custodian/Jewelry Appraiser/Branch Manager
New Pag-Asa Pawnshop Inc.
05.2009 - 12.2023
Sales Associate
New City Commercial Corporation
03.2004 - 04.2009
Bachelor of Science - Business Administration major in Management
University of Mindanao
Similar Profiles
Glynne Chel Mae I. RiatazaGlynne Chel Mae I. Riataza
Staff Nurse at Tagum Medical CityStaff Nurse at Tagum Medical City
Marie Louise Concepcion GarciaMarie Louise Concepcion Garcia
Nurse Supervisor at Tagum Medical CityNurse Supervisor at Tagum Medical City
Susana ReyesSusana Reyes
Vendor Liaison at KPC Global/KPC Health/Hemet Global Medical CenterVendor Liaison at KPC Global/KPC Health/Hemet Global Medical Center